Vasanthi Paulraj
Medical Coding Manager
Cumbum
Summary
Accomplished Medical Coding Manager and Trainer with 14 years of experience in specialties including Emergency Department, E/M, SDS, Ancillary Services, OB/GYN, Radiology, Anesthesia, and Surgery. Demonstrated expertise in leadership, client management, and process improvement leading to high accuracy and compliance. Skilled in training large teams to optimize workflows and maintain industry standards for top-quality outcomes in healthcare settings.
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
RCM Manager
K&R Billing
08.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees and patrons.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Established team priorities, maintained schedules and monitored performance.
Assistant Manager
Promed Infotech
06.2023 - 08.2024
Trainer
Thermite Coding Institute
04.2022 - 06.2023
Team Leader
Sutherland Global Services
04.2022 - 06.2023
- Company Overview: Chennai, India
- Chennai, India
Quality Analyst
Elate RCM
01.2019 - 05.2022
- Company Overview: Noida, India
- Noida, India
Quality Analyst
IKS Healthcare
06.2021 - 04.2022
- Company Overview: Mumbai, India
- Mumbai, India
Senior Medical Coder
Isource IT Enabled Services
04.2016 - 04.2017
- Company Overview: Madurai, India
- Madurai, India
Senior Medical Coder
Omega Healthcare
07.2015 - 04.2016
- Company Overview: Trichy, India
- Trichy, India
Process Coach
Vaelai Institute
01.2014 - 06.2015
- Company Overview: Madurai, India
- Madurai, India
Medical Record Coder
Dell International Services
12.2012 - 12.2013
- Company Overview: Chennai, India
- Chennai, India
Education
Bachelor of Science - Physiotherapy
KG College of Health Science, Dr. MGR University
01.2001 - 01.2006
Diploma - Medical Transcription
KGISL Information Technology
Skills
- Windows 10
- Prognosis
- All Script
- ECW
- Encoder Pro
- Epic
- Find A Code
- 3M
- Meditech
- Cerner
- Kareo
- MD Clinic
- Codify
- Microsoft Word
- Excel
- PowerPoint
- Leadership
- Team Building
- Training
Team leadership
Operations management
Decision-making
Performance management
Time management
Staff development
Workforce management
Project management
Cross-functional teamwork
Documentation and reporting
Project planning
Staff training and development
Complex Problem-solving
Shift scheduling
Employee onboarding
Recruiting and interviewing
Coaching and mentoring
Conflict resolution
Inventory management
Vendor management
Problem-solving abilities
Multitasking
Adaptability and flexibility
Certification
AAPC Certified Professional Coder (CPC), 2015, 01433906
Interests
Reading
Listening to Music
Drawing
Gardening
Specialty Areas
- Evaluation & Management (E/M) – Outpatient, Inpatient & Multispecialty
- Emergency Department (Pro/Facility)
- Urgent Care & SDS
- Surgical Coding & Denials Management
- Ancillary Services & Radiology
- Physical Therapy
- Oby-Gyn & MFM
Value Added Skills And Achievements
- Implemented process automations reducing coding turnaround times by 20%, improving overall team efficiency.
- Developed and standardized coding guidelines and audit protocols, leading to a consistent reduction in error rates.
- Spearheaded training initiatives that resulted in a 30% increase in team productivity and accuracy.
- Proven track record in managing complex projects involving multiple specialties within strict deadlines.
- Continuously updated team on industry changes, ICD, CPT, and HCPCS updates, ensuring 100% compliance with latest guidelines.
- Built strong client relationships through proactive communication, resulting in repeat business and expanded project scopes.
- Led initiatives on denial management, recovering significant revenue and reducing AR cycles.
Personal Information
- Date of Birth: 04/08/84
- Gender: Female
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the information provided is true and accurate to the best of my knowledge. I am eager to bring my expertise and dedication to your organization.
Attributes
- Strong Analytical & Problem-Solving Abilities
- Excellent Communication & Interpersonal Skills
- Detail-Oriented & Quality-Focused
- Adaptive & Quick Learner
- Dedicated Mentor & Trainer
Timeline
RCM Manager
K&R Billing
08.2024 - Current
Assistant Manager
Promed Infotech
06.2023 - 08.2024
Trainer
Thermite Coding Institute
04.2022 - 06.2023
Team Leader
Sutherland Global Services
04.2022 - 06.2023
Quality Analyst
IKS Healthcare
06.2021 - 04.2022
Quality Analyst
Elate RCM
01.2019 - 05.2022
Senior Medical Coder
Isource IT Enabled Services
04.2016 - 04.2017
Senior Medical Coder
Omega Healthcare
07.2015 - 04.2016
Process Coach
Vaelai Institute
01.2014 - 06.2015
Medical Record Coder
Dell International Services
12.2012 - 12.2013
Bachelor of Science - Physiotherapy
KG College of Health Science, Dr. MGR University
01.2001 - 01.2006
Diploma - Medical Transcription
KGISL Information Technology
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