IOS
Velkumaresan Muthukrishnan
Server, Networking And Infrastructure Administrator
Chennai
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
6
6
Certificates
4
4
years of post-secondary education
Work History
Team Lead - Tech Service
Dynamic Computer Service
Chennai
09.2023 - Current
- Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Spearheaded multiple high-impact projects simultaneously while meeting tight deadlines under pressure-packed situations.
- Developed and maintained effective relationships with key stakeholders to better understand their needs and expectations.
- Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
- Directed and supervised team of 40 engaged in Application and Solution development.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients for Azure platform.
- Monitored and tested application performance on Azure to identify potential bottlenecks, develop solutions and collaborate with developers on solution implementation.
- Improved system reliability by implementing monitoring tools and conducting regular maintenance tasks in Azure environment.
- Migrated legacy applications to Azure cloud platform, resulting in increased flexibility and reduced operational costs.
- Evaluated emerging technologies related to Microsoft Azure services to identify areas for future growth or improvement initiatives within organization's IT landscape.
- Identified opportunities for cost optimization in cloud architecture, leading to significant savings on monthly Azure expenditures.
- Built and maintained strong relationships with Microsoft Azure support teams, ensuring access to timely assistance when required.
- Designed and deployed secure virtual networks within Azure, enhancing connectivity between resources while maintaining security standards.
- Implemented disaster recovery strategies within Azure ecosystem, safeguarding critical business assets against potential threats or outages.
- Assessed existing systems for compatibility with Microsoft Azure services before initiating migration projects.
- Troubleshot complex issues within Azure environment, delivering timely resolutions to minimize downtime and maintain optimal performance levels.
- Worked with developers to integrate resources within projects using Azure and Azure DevOps.
Senior Solutions Engineer (Azure and Onprem)
Dynamic Computer Service
Chennai
10.2021 - 09.2023
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability and performance.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Informed internal personnel and external stakeholders of project milestones.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Offered experience with Ruby, Perl, Java and Python.
- Partnered with development team on product development and application support plans.
- Developed clear specifications for project plans using customer requirements.
- Identified and documented project changes with proactive budget oversight.
- Provided guidance and mentored less-experienced staff members.
- Updated old code bases to modern development standards, improving functionality.
- Analyzed data to coordinate installation of new systems or modification of existing systems.
- Collaborated with clients to define solution requirements.
- Promoted experience with Backup solutions, O365, GCP, Azure, AWS
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Improved application performance through extensive monitoring and diagnostics using Azure Monitor tools.
- Optimized client data storage systems with Azure Blob Storage, significantly reducing costs.
- Increased system reliability by creating efficient disaster recovery plans utilizing Azure Site Recovery tools.
- Implemented robust security measures using Azure Active Directory, safeguarding client data and systems.
- Educated clients on best practices in cloud computing, enabling informed decision-making regarding future IT investments.
- Maintained and built VMs through Azure.
Customer Service Representative
Radware
Chennai
01.2021 - 07.2021
- Developed strong communication and organizational skills through working on group projects.
- Worked well in team setting, providing support and guidance.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered services to customer locations within specific timeframes.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Cultivated interpersonal skills by building positive relationships with others.
IT Manager
DK Technologies
Chennai
09.2020 - 02.2021
- Guided organizational technology strategy and roadmaps.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Interacted and negotiated with vendors and contractors to secure products and services.
- Understood key product management roadmap objectives and requirements to develop product technology strategy.
- Coordinated technical training and personal development classes for staff members.
- Oversaw daily performance of computer systems and immediately responded to medium and critical issues to keep network up and running.
- Partnered with project team members to identify and quickly address problems.
- Demonstrated familiarity with latest hardware, software and networking technology.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Created and terminated user's accounts from start to finish in business applications.
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
IT Executive
Just Dial India Pvt Ltd
Chennai
09.2019 - 09.2020
- Configured and implemented IT initiatives to produce measurable business value.
- Aligned IT solutions and deliverables with company strategic vision.
- Designed internal dashboard for at-a-glance system and project status reporting.
- Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
- Groomed team talents through robust professional development program and training opportunities.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- DC management with monitoring of system and temperature
Solutions Architect and Programmer
MGK Infotech
Chennai
05.2014 - 09.2019
- Worked with developers and engineers to realize technological solutions.
- Maintained current and in-depth understanding of business processes, needs and objectives.
- Authored development guidelines to expedite application design efforts through ready-made frameworks.
- Customized in-development software to clients' current hardware environments, designing applications to span multiple systems.
- Analyzed IT Infrastructure solutions proposed to meet diverse business requirements.
- Participated in weekly meetings with client to discuss project direction and milestone achievement.
- Built and maintained network infrastructure consisting of Windows, Linux and virtual products.
- Managed and monitored installed systems for highest level of availability.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
Education
Bachelor of Engineering - Computer Science And Engineering
Sarbha Bharathiya Shiksha Peeth
Hydrebad 04.2010 - 04.2014
Skills
Agile
Project budgeting
Resource Allocation
Virtualization
Project Management
Solutions deployment
Hardware and software installation
Customer relationship management
New employee mentoring
C,C, IOS Developer intermediate
Infrastructure development
Accomplishments
- Mentored 10 new employees to bring them up to speed on projects, resulting in quicker overall completion milestones.
- My Project was recognized by Tamilnadu government as Top 100 best initiative.
- Managed a team of 10 employees, ensuring that a project was completed by the expected deadline.
- Collaborated with team of different team in the development of various project.
- Resolved product issue through consumer testing.
Certification
CCNA - Cisco Certified Network Associate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Software
Azure
Veeam
Microsoft
PHP
Languages
English
Tamil
Timeline
Team Lead - Tech Service
Dynamic Computer Service
09.2023 - Current
Senior Solutions Engineer (Azure and Onprem)
Dynamic Computer Service
10.2021 - 09.2023
Customer Service Representative
Radware
01.2021 - 07.2021
IT Manager
DK Technologies
09.2020 - 02.2021
IT Executive
Just Dial India Pvt Ltd
09.2019 - 09.2020
Solutions Architect and Programmer
MGK Infotech
05.2014 - 09.2019
Bachelor of Engineering - Computer Science And Engineering
Sarbha Bharathiya Shiksha Peeth
04.2010 - 04.2014