Venkatesh Kumar Ekambaram

Assistant Manager - Sales, Weighing Products (Tamilnadu Region)

• Conducted cold calls to direct customers and introduce and promote Weighing balances/Scales, Load cells, Indicators, Moisture analyzers & Viscometers.
• Identified new industrial and scientific dealers & Provided technical support to existing dealers
• Scheduled appointments for product and technical presentations
• Provided product demonstrations to customers & dealers
• Understood customer needs and provided tailored technical solutions, Resolved basic technical issues with products
• Prepared and sent quotations to potential client. Negotiated terms and closed sales deals
• Followed up on purchase orders and payments
• Installed & provided training to balances/scales & scientific products at customers
• Maintaining the customers data base & KYC documentation.

• Managed all backend sales processes for jewelry sales in the showroom
• Handled end-to-end customer activities, including sales and collection of dues
• Issued quotations for bulk events, managed invoicing, and followed up on dues
• Managed customer complaints, evaluated returns, and proposed return values for credit notes
• Successfully created marketing campaign stalls in new localities for newly launched product ranges
• Acted as the key initiator for all end-to-end activities, contributing to the successful movement of new products

• Completed a three-month project with Epson
• Promoted label printers in the market
• Managed relationships with end customers and dealers to promote label products
• Secured orders from K.T.V Health Products and Pavithara Hospitals
• Expanded focus to include other product ranges such as dot-matrix and inkjet printers
• Managed services and hardware for the Wep DX800 model printer

• Handled customer complaints, including follow-up and resolution
• Maintained a database of complaints with details such as customer information, complaint time, resolution, and responsible personnel
• Prepared quotations for products and services
• Forwarded completed complaints/services for billing approval to the manager daily
• Followed up on bills from accounts, sent bills to stakeholders, and followed up for collections
• Managed sales and service of electronic weighing machines and weighbridges
• Experienced in dealing with government officials for stamping and periodical certificate inspections