VERONICA SANDHYA
Chennai
Summary
Experienced Process Associate and Senior Process Expert with 4.5+ years in Accounts Payable, end-to-end P2P processes, Intercompany Billing (ICB), and Customer Billing. Proficient in ERP systems including Sage 500, Sage 50, SAP (ECC, S4 Hana), and SCP, with expertise in vendor invoice workflows and invoice processing. Holding an MBA in Finance and a B.com in Corporate Secretaryship, I bring strong analytical and strategic skills to manage complex tasks and contribute to organizational success.
Overview
5
5
years of professional experience
Work History
Senior Process Expert - Fin Ops (AR & Ops)
Maersk Global Service Centre
Chennai
03.2022 - Current
- Validated intercompany billing (ICB) against rate sheets, ensuring compliance and accuracy
- Resolved discrepancies by disputing incorrect ICBs and proactively clearing invoices
- Managed Sales Order (SO) amendments and Purchase Order (PO) creation in SAP for efficient processing
- Reviewed and approved vendor invoices, ensuring alignment with rate sheets and facilitating timely payments
- Processed vendor payments and invoiced customers, maintaining precise financial records
- Executed weekly billing in line with customer agreements, ensuring on-time and accurate invoicing
- Consolidated and presented weekly KPI reports, tracking team performance and identifying areas for improvement
- Developed and maintained a vendor invoice tracker to monitor financial progress and keep stakeholders informed
- Led rate card and contract renewals, ensuring updated terms and agreements with customers
- Facilitated daily client interactions via calls, chat, and email, ensuring seamless communication and prompt issue resolution
- Trained and mentored team members, fostering process understanding and boosting team efficiency
Trans. Process Associate
Sutherland Global Services
Chennai
08.2020 - 03.2022
- Managed end-to-end Accounts Payable (P2P) process, including invoice processing, three-way matching (purchase order, receiving reports, and vendor invoices) in Sage 500 and Sage 50
- Handled both PO and non-PO invoices, ensuring accurate indexing, approval workflows, and timely resolution of rejected invoices
- Performed quality checks on invoice processing and resolved helpdesk queries
- Processed reverse postings and credit notes, ensuring accurate accounting records
- Captured daily productivity metrics and reported to Team Lead (TL) for performance tracking
- Coordinated with vendors and internal teams to resolve issues, prioritize urgent requests, and ensure timely processing
- Ensured timely and efficient service delivery by executing assigned tasks, addressing open issues proactively, and collaborating with internal and external stakeholders
Education
MBA - Finance
Loyola College, Pondicherry University
Chennai, TN01.2023
B.Com - Corporate Secretaryship
Stella Maris College (Autonomous)
Chennai, TN01.2020
Skills
- SAP ECC
- S4 Hana
- Advanced Excel
- Sage 500
- Sage 50
- Supply Chain Platform (Operational Finance)
- Analytical skills
- Communication skills
- Multitasking
- Customer experience
- Operational excellence
- Process automation
- Workflow design
- Knowledge transfer
Timeline
Senior Process Expert - Fin Ops (AR & Ops)
Maersk Global Service Centre
03.2022 - Current
Trans. Process Associate
Sutherland Global Services
08.2020 - 03.2022
MBA - Finance
Loyola College, Pondicherry University
B.Com - Corporate Secretaryship
Stella Maris College (Autonomous)
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