Veronica Miser
Morristown
Summary
Dynamic and results-driven professional with extensive experience at McDonald's Restaurant, excelling in operational excellence and team leadership. Proven track record in enhancing customer satisfaction through effective training and communication. Skilled in time management and problem-solving, consistently achieving targets while fostering a collaborative and positive work environment.
Overview
22
22
years of professional experience
Work History
Production/prep
Olive Garden Restaurant
02.2018 - 12.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Area Manager
McDonald's Restaurant
04.2007 - 01.2018
- Led team in achieving operational excellence and maintaining high standards of service quality.
- Implemented training programs to enhance staff performance and improve customer satisfaction levels.
- Streamlined inventory management processes, reducing waste and optimizing supply chain efficiency.
- Monitored financial performance, analyzing sales data to inform strategic decision-making and budgeting.
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
Inspector
Westgate Resorts
04.2004 - 04.2007
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
GED -
Morristown East High School
Morristown, TNSkills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Organizational skills
- Active listening
- Organization and time management
- Verbal communication
Timeline
Production/prep
Olive Garden Restaurant
02.2018 - 12.2025
Area Manager
McDonald's Restaurant
04.2007 - 01.2018
Inspector
Westgate Resorts
04.2004 - 04.2007
GED -
Morristown East High School