VIGNESHWARAN KANNAN
Engineering Manager | AI Platforms | Integration Platforms
Chennai
Summary
Results-oriented Software Engineer with over 12+ years of experience in AI platforms and scalable microservices architecture. Led cross-functional engineering teams across India, the USA, and Canada to develop enterprise-grade AI/ML solutions and cloud-native platforms. Expertise includes backend systems, integration platforms, engineering leadership, and platform scalability.
Overview
12
12
years of professional experience
2
2
Languages
Work History
Engineering Manager
Workday (Pipedream)
02.2026 - Current
- Lead and manage the Integration Platform team for Pipedream, acquired by Workday in 2025.
- Developing MCP tools and reusable integration components for scalable enterprise workflows.
- Pipedream currently integrates with over 3000 applications, serving SMB and enterprise customers worldwide.
- leading and developing a new engineering team in Chennai while collaborating closely with teams in USA and Canada.
- Engaging in open-source ecosystem of pipedream and enabling teams to utilize AI tools for accelerated and reliable app component development.
- Participate in hiring activities, including hiring manager interviews and technical interview rounds.
Engineering Manager
Freshworks
01.2023 - 01.2026
- Led cross-functional teams to launch AI/ML microservices, RAG systems, middleware, and AI platforms.
- Managed platform services across multiple machine learning and product use cases.
- Spearheaded AI Agentic platform and ML Ops infrastructure initiatives.
- Improved production efficiency by automating critical workflows.
- Mentored engineers and trained Freshworks software academy students.
Lead Software Engineer
Freshworks
04.2020 - 03.2023
- Architected scalable AI/ML microservices and infrastructure.
- Built migration services reducing migration effort by 60%.
- Collaborated with stakeholders to deliver features on time.
- Mentored junior engineers and resolved complex technical issues.
Senior Software Engineer
Freshworks
03.2018 - 03.2020
- Built Spring Boot microservices and AI feature APIs.
- Developed UI features for Freddy AI projects.
- Worked with cross-functional teams using Agile methodologies.
Software Engineer
Freshworks
04.2016 - 03.2018
- Built Freshdesk customer portal UI and productivity apps.
- Collaborated with clients to gather requirements and deliver UI solutions.
- Worked on troubleshooting, testing, debugging, and software documentation.
Software Engineer
HCLTech
01.2014 - 03.2016
- Contributed to Cisco Multicast Manager development for enhanced network management and monitoring.
- Provided support for multicast protocols and resolved issues in IP multicast networks.
Education
Bachelor of Technology - Information Technology
SNS College of Engineering
Coimbatore, India01-2012
Skills
- Leadership: Engineering Management, Team Building, Mentorship, Hiring, Stakeholder Management, Technology integration, Strategic planning, Stakeholder communication, Recruiting,
- Technology integration
- Coaching and mentoring
- Strategic planning
- Project management
- Technical: Java, Spring Boot, Python, Reactjs, JavaScript, FastAPI, AI/ML Platforms, Nodejs, Emberjs, Jquery
Accomplishments
- Earned "Best team Award 2023" Award for delivering all the features without delay and also handling all the customer queries with Zero SLA breach.
- Earned "Spot Award & Craftmanship" Award for "Helped multiple customers migrate from older bot versions to newer ones."
- Increased business efficiency by implementing Managed an AI/ML microservice to deliver ML capabilities to clients on time and within budget, driving adoption and boosting client satisfaction by 40-50%.
Timeline
Engineering Manager
Workday (Pipedream)
02.2026 - Current
Engineering Manager
Freshworks
01.2023 - 01.2026
Lead Software Engineer
Freshworks
04.2020 - 03.2023
Senior Software Engineer
Freshworks
03.2018 - 03.2020
Software Engineer
Freshworks
04.2016 - 03.2018
Software Engineer
HCLTech
01.2014 - 03.2016
Bachelor of Technology - Information Technology
SNS College of Engineering