Vianna Sowards
Hartsville
Summary
Dynamic Operations Coordinator with a proven track record at American Airlines, enhancing operational efficiency through process improvements and performance analysis. Skilled in resource allocation and team coordination, I successfully developed training programs and streamlined communication, resulting in reduced delays and optimized workflows. Committed to safety and compliance standards in all operations.
Overview
11
11
years of professional experience
Work History
Operations Coordinator
American Airlines
03.2021 - Current
- Coordinated operational activities to enhance workflow efficiency across multiple departments.
- Coordinated with MNAA on aircraft parking and gate plots for day-to-day operations.
- Implemented process improvements that streamlined communication and reduced delays.
- Developed training materials and conducted onboarding sessions for new team members to ensure compliance with policies.
- Analyzed performance data to identify trends and recommend strategies for enhanced operational effectiveness.
- Collaborated with cross-functional teams to optimize resource allocation and improve overall performance metrics.
- Collaborated with area managers to evaluate needs and optimize operational plans.
Lead Ramp Agent
Envoy Airlines
05.2015 - 03.2021
- Supervised ramp operations, ensuring adherence to safety protocols and efficient aircraft servicing.
- Coordinated loading and unloading of baggage, optimizing turnaround times for departing flights.
- Trained and mentored new team members on operational procedures and safety standards.
- Streamlined communication between ground crews and flight operations to enhance workflow efficiency.
Education
High School Diploma -
Trousdale County High School
Hartsville, TNSkills
- Operational efficiency
- Process improvement
- Performance analysis
- Resource allocation
- Team coordination
- Safety protocols
- Compliance standards
Timeline
Operations Coordinator
American Airlines
03.2021 - Current
Lead Ramp Agent
Envoy Airlines
05.2015 - 03.2021
High School Diploma -
Trousdale County High School