Vibin Mathew

Platform Management:

• Stay updated on state trends and events for timely platform updates.
• Identified workflow enhancements and develop compelling content to attract new users.
• Created and managed hashtags for regional contests, operations, and user engagement.
• Analyzed user data to maintain community standards and enhance user experience.
• Engaged with popular users to encourage the creation of innovative and attractive content.

Client Relationship Management:

• Lead negotiations and close deals on ad sales and promotions with clients, averaging 25 lakhs/year.
• Onboarded over 100 new clients, effectively explaining service packages and operational procedures.
• Understand the marketing needs of client and agency organizations to create effective advertisements.
• Identified industry-specific challenges and provide tailored marketing solutions for clients.
• Cultivated strong relationships with clients and agencies, staying informed about business trends and upcoming campaigns.

• Maintained a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.
• Enhanced user experience by diligently monitoring and removing inappropriate content from the platform.
• Increased overall platform safety by proactively identifying trends or patterns in harmful or abusive content.

• Provided technical support to troubleshoot equipment issues, minimizing downtime and maintaining production targets.
• Improved production efficiency by developing and implementing new manufacturing processes.
• Increased production volume, optimizing equipment layouts for maximum efficiency.
• Completed and submitted monthly and yearly reports to support executive decision making.
• Conducted root cause analyses to identify areas for improvement and implemented corrective actions accordingly.