Vibisha V
Sales & Customer success specialist
Coimbatore
Summary
Client-focused and sales-driven professional with an MBA in Marketing and Operations and 3+ years of experience. Proven ability to drive revenue, achieve targets, manage key accounts, and lead cross-functional coordination. Known for building trust-based client relationships and executing brand strategies that boost growth.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Senior Design Consultant
Urban Ladder
02.2025 - Current
- Leading Urban Ladder’s interior sales in the newly launched Coimbatore region.
- Owning the full sales cycle, from lead conversion to project handover.
- Managing escalations, client satisfaction, and post-sale execution coordination.
- Driving revenue by identifying needs and pitching tailored design solutions.
- Building lasting client relationships through consistent service and engagement.
- Handling both quoting and initial design to deliver an end-to-end sales-to-design experience.
Senior Relationship Manager
HomeLane.com
02.2024 - 12.2024
- Managed the sales pipeline and exceeded monthly sales targets by 110%.
- Built trust with clients by maintaining confidentiality and professionalism.
- Coordinated appointments, tracked opportunities, and resolved client issues for high satisfaction.
- Collaborated across teams to improve the customer journey, and enhance retention.
Business Development Executive
BYJU'S - Think and Learn Pvt LTD
09.2022 - 12.2023
- Executed digital marketing campaigns using Google Ads, Analytics, and PPC, while tracking the pipeline and optimizing sales performance.
- Maintained high lead conversion through solution-based selling and strong client relationships, resulting in repeat business.
Freelancer (Brand Associate)
Optima Response
02.2023 - 09.2023
- Served as the primary client contact, leading projects and shaping brand strategy through analytics-driven insights and compelling narratives.
- Coordinated with creative teams to meet deadlines and quality benchmarks while managing key accounts like Kaleesuwari, Speckmakers, and Bharathi TMT.
Inside Sales Specialist (Intern)
Code Young
07.2022 - 09.2022
- Handled cold & warm leads across global markets (US, UK, UAE, Australia).
- Built lasting client relationships to boost revenue growth.
Education
MBA - Marketing And Operations
Kumaraguru College of Technology- Business School
Coimbatore, India 10.2020 - 05.2022
Bachelor of Science - Visual Communication
P S G College of Arts And Science
Coimbatore, India 06.2016 - 05.2019
Skills
- Customer relationship development
- Sales conversion expertise
- Revenue growth strategies
- Experienced with CRM software
- Brand strategy development
Interests
Designing
Photography
Volunteer (The Pawsome People, NGO)
Timeline
Senior Design Consultant
Urban Ladder
02.2025 - Current
Senior Relationship Manager
HomeLane.com
02.2024 - 12.2024
Freelancer (Brand Associate)
Optima Response
02.2023 - 09.2023
Business Development Executive
BYJU'S - Think and Learn Pvt LTD
09.2022 - 12.2023
Inside Sales Specialist (Intern)
Code Young
07.2022 - 09.2022
MBA - Marketing And Operations
Kumaraguru College of Technology- Business School
10.2020 - 05.2022
Bachelor of Science - Visual Communication
P S G College of Arts And Science
06.2016 - 05.2019
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