Victor Rodriguez-Rubi
Gatlinburg
Summary
Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance. Flexible and organized professional with several years of experience facilitating busy restaurant environment operation. Customer-driven and highly coordinated managerial staff with collaborative mindset and team orientation. Conscious innovator with consistent focus enhancing employee workplace satisfaction. Innovative restaurant manager with several years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
Camino Viejo
Sevierville
01.2025 - Current
- Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Adhered to all health department regulations regarding food storage and preparation.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Resolved conflicts among employees in an effective manner.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Provided exceptional customer service by anticipating guest needs before they arise.
Bus Boy
Ober Gatlinburg
Gatlinburg
01.2023 - 01.2024
- Replenished supplies of clean table linens, napkins, glassware, dinnerware, and flatware as needed.
- Assisted with setting up banquet rooms for special events.
- Reset tables for new customers in an efficient manner.
- Performed basic maintenance tasks such as wiping down counters or mopping floors.
- Carried trays of food to diners' tables upon request of waitstaff members.
- Checked on guests periodically throughout their mealtime to ensure satisfaction with their dining experience.
Cashier
Bones BBQ
Gatlinburg
08.2021 - 12.2022
- Kept records of transactions made during shift on daily sales report log sheets.
- Adhered to company policies and procedures at all times.
- Provided excellent customer service by addressing customer inquiries promptly and efficiently.
- Inspected all equipment for proper sanitation before each use.
- Processed payments using POS system and accepted cash, credit cards, and checks.
- Maintained a clean work area by wiping down counters, sweeping floors.
Admissions Cashier
Ripley's
Gatlinburg
05.2020 - 07.2021
- Collected payment from guests entering the facility or purchasing items from concession stands.
- Balanced cash drawer at the end of each shift.
- Greeted and welcomed customers upon arrival.
- Processed customer payments via cash, credit card, or check.
Education
High School Diploma -
Gatlinburg Pittman High School
Gatlinburg, TN05-2024
Skills
- Customer service
- Food safety
- Inventory management
- Cash handling
- Team collaboration
- Conflict resolution
Languages
Spanish
Native/ Bilingual
Accomplishments
Won State Twice For Soccer
Varsity all 4 Years
Scored in State Game
Timeline
Restaurant Manager
Camino Viejo
01.2025 - Current
Bus Boy
Ober Gatlinburg
01.2023 - 01.2024
Cashier
Bones BBQ
08.2021 - 12.2022
Admissions Cashier
Ripley's
05.2020 - 07.2021
High School Diploma -
Gatlinburg Pittman High School
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