Victor Vera
Memphis
Summary
As a dedicated Team Lead at Panera Bread, I excelled in coaching and mentoring, significantly enhancing team performance and customer satisfaction. My approach, grounded in attention to detail and conflict resolution, fostered a culture of excellence and quality control, positioning me as a pivotal figure in achieving and surpassing company goals.
Overview
1
1
year of professional experience
Work History
Team Lead
Panera Bread
07.2023 - 12.2024
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Education
Associate Of Arts - Music
Southwest Tennessee Community College
Memphis, TNSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance improvement
- Quality control
- Complaint resolution
Timeline
Team Lead
Panera Bread
07.2023 - 12.2024
Associate Of Arts - Music
Southwest Tennessee Community College
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