Victoria Becerril
Gallatin
Summary
Resourceful DME Manager known for productivity and efficiency in task completion. Specialize in inventory management, regulatory compliance, and team leadership. Excel at communication, problem-solving, and adaptability to meet organizational goals with precision. Prioritize collaboration and customer satisfaction to drive success in durable medical equipment management. Seasoned DME Manager with comprehensive knowledge in overseeing durable medical equipment operations. Versed in strategic planning, inventory management and regulatory compliance. Demonstrated ability to lead cross-functional teams, streamline processes and improve service delivery. Record of contributing positively to organizational growth by enhancing efficiency and customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
DME Manager
Hughston Clinic Orthopaedics
Nashville
09.2021 - Current
- Organized training sessions for staff members on the safe handling and operation of various types of DME devices .
- Participated in industry events such as tradeshows or conferences related to Durable Medical Equipment management .
- Implemented quality assurance measures to verify accuracy of orders placed for DME products or services.
- Trained new staff members on the proper use and maintenance of DME equipment.
- Collaborated with department heads throughout the organization to coordinate efficient delivery schedules for customers requiring durable medical equipment .
- Resolved customer complaints regarding DME products or services in a professional manner.
- Oversaw billing processes associated with claims submission for payment from Medicare and Medicaid or private insurance companies .
- Maintained records of patient information, including insurance coverage, billing information, and delivery details.
- Ensured accurate documentation was maintained for all transactions involving DME equipment.
- Coordinated logistics for ordering, shipping, receiving, stocking, and delivering DME supplies.
- Supervised staff of DME technicians, ensuring that all orders were filled accurately and in a timely manner.
- Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
- Maintained regular performance appraisals for subordinates through verbal, written and on-going review programs.
Orthopedic Technician
Vanderbilt University Medical Center
Nashville
02.2011 - 09.2021
- Triage patients, collect vitals, brace, splint and cast patients
- Administer wound care
- Order supplies for clinic
- Assist physicians with in office procedures
- Answer phones and schedule appointments
- Provide support to patients
Orthopaedic Technician
Tennessee Sports Medicine & Orthopaedics
Mount Juliet
07.2005 - 01.2011
- Schedule clinic appointments
- Schedule surgery dates
- Pre-cert DME, surgeries and imaging
- Triage patients
- Cast, splint and bracing
- Administer wound care
- Draw up injections
- Input patient demographic information, ins
- Information, etc
Education
High school or equivalent -
Mount Juliet High School
Mount Juliet, TN06.1999
Certification in casting/ splinting
A.S.O.P.
Skills
- Microsoft office
- Phones
- Customer Service
- Triage
- EMR Systems
- Medical Scheduling
- Medical Office Experience
- Medical Records
- Patient Care
- Epic
- Vital Signs
- AthenaOne
- Teamwork and collaboration
- Reliability
- Self motivation
- Attention to detail
Certification
Certified Cast Tech, Present
Personal Information
Willing To Relocate: Anywhere
Accomplishments
- Employee of the Quarter
References
References available upon request.
Timeline
DME Manager
Hughston Clinic Orthopaedics
09.2021 - Current
Orthopedic Technician
Vanderbilt University Medical Center
02.2011 - 09.2021
Orthopaedic Technician
Tennessee Sports Medicine & Orthopaedics
07.2005 - 01.2011
High school or equivalent -
Mount Juliet High School
Certification in casting/ splinting
A.S.O.P.
Similar Profiles
Lotilla BwalyaLotilla Bwalya
Certified Medical Assistant at Hughston ClinicCertified Medical Assistant at Hughston Clinic
Katie VillaKatie Villa
Assistant Athletic Trainer at Hughston ClinicAssistant Athletic Trainer at Hughston Clinic
Kalayah GoggansKalayah Goggans
Medical Assistant at The Hughston ClinicMedical Assistant at The Hughston Clinic