Victoria Evans
Tazewell
Summary
Dynamic customer service professional with proven expertise at Sharp's Package Store, excelling in cash handling and payment processing. Recognized for enhancing customer satisfaction through effective problem-solving and maintaining composure in high-pressure situations. Committed to reliability and fostering a positive team environment, ensuring a seamless shopping experience for all customers.
Personable and reliable with a strong commitment to providing excellent customer service and maintaining a positive shopping experience. Knowledgeable in handling transactions and managing customer inquiries efficiently. Delivers welcoming environment aimed at enhancing customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Sharp's Package Store
07.2025 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained accurate cash drawer balances through excellent cash handling practices.
- Trained new cashiers on operational procedures and customer service standards.
- Processed customer orders and accurately handled payment transactions.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Customer Service Team Member
Wendy's
03.2023 - 09.2025
- Assisted customers with inquiries, and provided customers with their food.
- Adapted quickly to changing situations, maintaining composure in high-pressure environments.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Contributed to a positive team environment by sharing insights and best practices regularly.
Education
High School Diploma -
Claiborne County High School
New Tazewell, TN03-2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Guest services
- Payment processing
- Payment collection
- Attention to detail
- Time management
- Calm demeanor
- Problem-solving
- Customer assistance
Timeline
Customer Service Cashier
Sharp's Package Store
07.2025 - Current
Customer Service Team Member
Wendy's
03.2023 - 09.2025
High School Diploma -
Claiborne County High School