Victoria Springer
Dickson
Summary
Dynamic General Manager with a proven track record at Taco Bell, driving year-over-year growth and elevating store ratings from 2.5 to 4.5 stars. Expert in operations management and team leadership, fostering strong relationships and enhancing employee satisfaction through effective training and coaching. Skilled in problem resolution and maximizing efficiency.
Overview
2
2
years of professional experience
Work History
General Manager
Taco Bell
03.2023 - Current
- Managed employee reviews, training, schedules, and inspection audits.
- Managed a diverse team of employees, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Established education for new promotions
- Brought store from 2.5 star to 4 to 4.5 star store
- Problem solve maintenance and IT issues when presented
- Check in truck orders as well as order stock for store
- Perform safe counts and ensure all money is accounted for daily
- Perform all CORE audits with score under double digits
Education
GED -
Dickson County High School
Dickson TNSkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Team leadership
- Staff management
- Customer relations
- Training and development
- Relationship building
- Staff training
Timeline
General Manager
Taco Bell
03.2023 - Current
GED -
Dickson County High School
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