Victoria Vasilchuk
Knoxville,TN
Summary
Accomplished UX/UI Designer and Web Developer with front-end development experience supporting engagement with customers. Practiced expert in Figma, Wordpress, development and frameworks. Passionate about implementing user centric solutions. Efficient problem solver with skills in teamwork and delivering projects on time.
Overview
6
6
years of professional experience
Work History
Web Developer / Project Manager / Visual Designer / Web Designer
Slamdot
09.2022 - Current
- Contributed to company growth by proactively seeking opportunities for improvement in web development processes and technologies; shared knowledge with colleagues to foster a culture of continuous learning.
- Engaged with clients to plan and optimize site issues and queries.
- Provided front-end website development using WordPress for 35+ clients at one time.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
- Translated style sheets into functional websites
- Used CSS coding to further customize websites for clients
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations for over a total of 40 clients.
- Adhered to SEO best practices while designing sites.
UX Designer
Multitude Insights
06.2022 - 07.2022
- BLTN Platform Redesign
- 3 week project
- Presented design concepts to executive leadership, effectively communicating rationale behind decisions and advocating for user-centric approaches.
- Participated in design review meetings to brainstorm new UX developments through collaborative thinking.
- Consistently received positive feedback from end-users, validating the effectiveness of design solutions in meeting user needs and enhancing overall satisfaction.
- Created wireframes using Figma based on the finalized user flow gathered from user research
- Collaborated with other UX Designers to formulate and finalize sketches based on research findings
- Conducted user interviews to gauge a better understanding of user's (law enforcement members) needs to improve their work experience
Patient Access Clerk
UT Medical Center
10.2020 - 04.2022
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information throughout all stages of the registration process.
- Enhanced hospital revenue by accurately verifying insurance information and collecting payments for services rendered.
- Provided valuable administrative support to healthcare professionals, ensuring that critical documentation was readily accessible when needed.
- Increased productivity during emergent situations by inputting information quickly and efficiently while working independently
- Learned systems quickly such as FirstNet, Onesource, and Availity to decrease the error rate for missed insurances and personal information
- Trained in multiple departments within the ER
- Rotated positions within the department to increase productivity completing patient files and while allowing the physicians to increase their efficiency.
Marketing Manager
GoGlamorous Salon & Spa
01.2018 - 02.2020
- Lead all marketing decisions that resulted in increased customer retention and recommendations
- Tracked engagement with social media posts to understand trends that would retain customers while engaging new ones as well.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created company brand messaging, collateral materials, customer events, and promotional strategies
- Managed social media accounts for optimal audience engagement and increased online presence.
Education
Certificate of Completion, User Experience Design Immersive (UXDI) - UX/UI Design
General Assembly
Remote07.2022
Associate of Science - Biology
Pellissippi State Community College
Knoxville, TN05.2019
Skills
- Front-End Development
- Responsive design
- UI and UX prototyping
- Website optimization
- Oral and written communications
- SEO techniques
- Project Management
- Front-End Skills: HTML, CSS
- Decision-Making
- Graphic and User Interface Design
- Design management
- Web Architecture
- User Research
- Visual design
- Wire-framing
- Journey Mapping
- User Experience Testing
- Mobile Design
- Usability and Accessibility
Platforms
- Figma
- Sketch
- Miro
- WordPress
- Canva
- Squarespace
- Divi
Languages
English
Native or Bilingual
Russian
Professional Working
Ukrainian
Limited Working
Timeline
Web Developer / Project Manager / Visual Designer / Web Designer
Slamdot
09.2022 - Current
UX Designer
Multitude Insights
06.2022 - 07.2022
Patient Access Clerk
UT Medical Center
10.2020 - 04.2022
Marketing Manager
GoGlamorous Salon & Spa
01.2018 - 02.2020
Certificate of Completion, User Experience Design Immersive (UXDI) - UX/UI Design
General Assembly
Associate of Science - Biology
Pellissippi State Community College
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