▪ Worked on various end-to-end process like billing, cash application, collections, disputes, refund, cheque bounce and NBR.
▪ Worked on Rimilia RPA automation tool.
▪ Gained experience in handling Cash applications. ▪ Involved in the activities such as Billing and Disputes in Cash Applications
▪ Worked in Black Line Application tool for processing payment applications.
▪ Handled High value and ancillary invoice payment application for special customers.
▪ Worked in Black Line Application tool for processing payment applications.
▪ Having good understanding of Accounts Receivable in F & A domain Application of payments.
▪ Having good working experience in refund framework.
▪ Monthly job responsibility involved in the following activities such as Built Excel spreadsheets with formulas and pivot tables to collate and navigate large datasets.
▪ Presented reports and solutions to clients and management team members with a compelling communication style.
▪ Achieved targets by handling queries promptly and sharing comprehensive product knowledge.
▪ Involved in the volume reduction plan to achieve CSL (SLA to apply the cash within 3 days from the date of receipt received
▪ Reported to senior auditors, ascertaining daily duties and gathering relevant evidence precisely and efficiently.
▪ Crosschecked audit files with associated documentation to ensure appropriate levels of supporting evidence
▪ Prepared accurate accounting data analysis from client records against assignment deadlines.
▪ Planned, organized and managed internal audits, completing according to audit plans.
▪ Drafted recommendations on corrective measures based on audit results.
▪ Advised customers on cost-effective practices to improve financial standing and reduce liabilities.
▪ Keep office documentation and filing system organized and updated.
▪ Multilingual
▪ Communication skills
▪ Problem-solving
▪ Coordinating skills
▪ Training skills
▪ Customer service
▪ Leadership
▪ Management