Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Field Of Interest
Software Skill Set
Timeline
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VIGNESH Palani

Chennai

Summary

Dynamic and engaging professional with a talent for building connections and facilitating clear communication. Skilled in sales strategies and proficient in problem-solving, with a sharp analytical mindset. Dedicated to driving company success and ensuring client satisfaction through innovative problem-solving techniques.

Overview

2
2
years of professional experience

Work History

Technical Support(CPQ Global Sales Specialist)

Hewlett Packard Enterprise
10.2021 - 08.2023
  • Received cases via SFDC Tool or mail, then configured required needs in the OCA tool server.
  • Priced quotes with special discounts for each customer using the NGQ tool, sending them to sales or customers.
  • Worked on a special project named "Demand Shaping," where errors in server production were rectified by retrieving information, making corrections, and sending them back to the customer or sales for approval to proceed with production.
  • Maintained regular verbal and vocal communication with foreign clients and sales for proper briefing.
  • Worked across all regions, primarily with EMEA & AMS regions.

Education

Bachelor of Engineering - Electrical and Electronics Engineering

Panimalar Institute Of Technology
Chennai, India
11-2020

Skills

  • Technical support
  • Sales reporting
  • Product recommendation
  • Sales closing
  • Complex Problem-solving
  • Product and service sales
  • Team collaboration
  • Inquiry handling
  • Customer service
  • Sales process optimization

Hobbies and Interests

  • Watching web series and movies across different genres
  • Listening to music for relaxation and focus
  • Watching cricket and football matches, following major leagues and tournaments

Languages

English
Advanced (C1)
Tamil
Bilingual or Proficient (C2)

Field Of Interest

  • Technical Support & Customer Success
  • Server Configuration & Hardware Quoting
  • Client-Focused Technical Solutions
  • Global Sales Operations
  • Process Optimization & Workflow Automation

Software Skill Set

 Productivity & Reporting
  • Microsoft Excel – VLOOKUP, Pivot Tables, Data Analysis
  • Microsoft PowerPoint – Technical reporting/presentations


Technical Tools & Platforms
  • Salesforce (SFDC) – Case management, CRM operations
  • OCA Tool – Server configuration tool (specific to HPE)
  • NGQ Tool – Quote generation and pricing (specific to HPE)

Timeline

Technical Support(CPQ Global Sales Specialist)

Hewlett Packard Enterprise
10.2021 - 08.2023

Bachelor of Engineering - Electrical and Electronics Engineering

Panimalar Institute Of Technology

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