Football
Vignesh S
.
Chennai
Summary
At City Union Bank, I Grew as a good Customer Relationship Manager, leveraging my sales proficiency and resilience to enhance client retention and satisfaction. By adeptly educating customers on products and efficiently resolving concerns, I significantly improved service quality. My expertise in customer relations and time management abilities underscore my ability to drive positive outcomes and foster lasting customer loyalty.
Overview
1
1
year of professional experience
5
5
Languages
Work History
Customer Relationship Manager
City Union Bank
03.2023 - 03.2024
- Educated customers about Financial products.
- Maintained accurate records of customer interactions, enabling better understanding of client issues and facilitating follow-ups when needed.
- Made customers aware of current and new programs and services.
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
Education
MBA - Human Resources Management And Finance
Bharathidasan School of Management
Trichy 04.2001 -
B.COM - Accounting And Finance
Sri Muthukumaran Arts And Science College
Chennai 04.2001 -
HSC - COMMERCE
LITTLE FLOWER MATRICULATION HIGHER SEC SCHOOL
Chennai, India 04.2001 -
SSLC -
ST MARYS MATRICULATION HIGHER SECONDARY SCHOOL
CHENNAI 04.2001 -
Skills
- Customer Relations
- Feedback collection
- Client Retention Strategies
- Patience and resilience
- Sales proficiency
- Time management abilities
Interests
Politics
Timeline
Customer Relationship Manager
City Union Bank
03.2023 - 03.2024
MBA - Human Resources Management And Finance
Bharathidasan School of Management
04.2001 -
B.COM - Accounting And Finance
Sri Muthukumaran Arts And Science College
04.2001 -
HSC - COMMERCE
LITTLE FLOWER MATRICULATION HIGHER SEC SCHOOL
04.2001 -
SSLC -
ST MARYS MATRICULATION HIGHER SECONDARY SCHOOL
04.2001 -
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