VIGNESH SELVARAJ

• Maintained and prioritized to-do-list and followed up to complete tasks on-time.
• Followed shipping and receiving procedures for goods and materials.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Handled training for new hires and cross skilling resources on multiple process to use them
  adequately on the volume spike up process.
• Diligent and detail – oriented through in gathering borrower info verifying loan documents
  and reviewing file documentation to guide each loan from pre-approval to closing
• Mortgage industry professional with loan-processing experience and a comprehensive
  knowledge of conventional and government loan programs.
• Consistently achieved all deadlines, including those requiring month end reporting.

- Worked with Title Company on scheduling the loans for closing as requested for Mr Cooper
and other lenders

- Audited the documents required for closing a loan on behalf of Title Company and makes
sure the lender documents comply the bank and state requirements before sending for
closing

- Performing & reviewing the monthly audits to develop and track the corrective action
plans and providing regular reporting to the management
- Proficiency in Closing documents (Mock CD, payoff, Commitment, Clear to Close etc.) and
responded to advanced issues with professional and relationship and focused approach.

- Met month-end reporting objectives and deadlines.

- Supervised team of process associates to enhance accountability, develop professional skills and improve efficiency.