Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Vigneshkumar D

Coimbatore

Summary

Highly enthusiastic customer service professional with 17 years client interface experience. Energetic and reliable Retail Sales Associate skilled in high-end merchandise environments. Results-driven Wireless Sales Consultant with proven ability to establish rapport with clients. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Overview

17
17
years of professional experience

Work History

Best Buy Mobile Sales Associate

Vino Mobile Shop
06.2007 - Current

Developed highly empathetic client relationships and earned reputation for exceeding sales goals.Achieved high sales percentage with consultative, value-focused customer service approach.Cross-trained and provided back-up for other customer service representatives when needed.Worked as a team member performing cashier duties, product assistance and cleaning.Expressed appreciation and invited customers to return to the store.Resolved product/policy issues and shared benefits of new technology.Guaranteed positive customer experiences and resolved all customer complaints.Kept abreast of rapidly evolving technology.

  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.

Education

Bachelor of Arts - B.COM

Kovai Kalaimagal College Of Arts And Science
Coimbatore, India

Skills

  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Courteous demeanor
  • Top sales performer
  • Energetic work attitude
  • Markdown/promotional procedures
  • Store maintenance ability
  • Inventory control familiarity
  • Adaptive team player

Accomplishments

    Customer Assistance

  • Worked with company systems such as Live Support and diligently completed all assigned tasks, working overtime as needed.
  • Product Sales

  • Cross-sold services at a rate of 30%, upgrading customers to different plans and product packages.
  • Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Timeline

Best Buy Mobile Sales Associate

Vino Mobile Shop
06.2007 - Current

Bachelor of Arts - B.COM

Kovai Kalaimagal College Of Arts And Science
Vigneshkumar D