VIGNESH RAM S M
IT professional
Chennai
Summary
Accomplished I.T. Analyst with a solid track record of 7.9 year's experience various in Oracle databases and cloud solutions. Expertise in RMAN and Oracle 12c, leading to significant enhancements in application performance through strategic troubleshooting. Notable for driving cross-functional team efficiency and delivering IT solutions that improve business processes. Proficient in managing hybrid cloud infrastructure and skilled in Azure, GCP, and legacy modernization, with a strong emphasis on compliance and operational reliability.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
I.T.Analyst
Tata Consultancy Services Private Ltd
04.2022 - Current
- Developed and implemented IT solutions that optimized business processes.
- Provided troubleshooting support for RTL environments, resolving application issues efficiently.
- Engaged clients and business teams to enhance application performance and overall efficiency.
- Facilitated scrum calls with clients and team members to promote effective collaboration.
- Utilized Jira and Confluence for project tracking and thorough documentation.
- Raised change requests in ServiceNow, coordinating timely implementation with the team.
- Collaborated as a Smart Matter Expert within a cross-functional Scrum team, delivering innovative solutions. Improved user experience, monitoring feedback and making necessary adjustments to software applications.
- Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.
- Promoted collaboration among IT team members, facilitating knowledge sharing and skill development opportunities.
- Decreased downtime by proactively identifying potential IT issues and implementing preventative measures.
Oracle DBA
Apps Business IT Solutions Pvt Ltd.
04.2019 - 02.2022
- Executed regular DBA activities, including backup, cloning, and monitoring log files.
- Interacted with end-users to troubleshoot Oracle application issues effectively.
- Monitored tablespace growth, assessing fragmentation and available expansion space.
- Led small to mid-size DBA team in daily operations across various tasks.
- Conducted periodic data refreshes from production to test environments, reorganizing database structures.
- Performed RMAN backups, including Level 0, Level 1, and archived logs.
- Ensured high availability and performance with 24-hour production support.
- Gathered user requirements for application design and analyzed hardware needs.
Junior Oracle DBA & Customer Support Executive
Ticketgoose.com
05.2017 - 04.2019
- Streamlined database operations for efficient use of resources, applying patches and upgrades when necessary.
- Developed custom scripts for automating routine tasks, increasing productivity and reducing manual labor.
- Evaluated system needs and recommended appropriate hardware or software upgrades to optimize Oracle database performance.
- Optimized database performance by conducting regular system updates and implementing new features.
- Provided help desk support to analyze customer issues and deliver effective resolutions.
- Maintained ticketgoose.com website and databases to ensure optimal performance.
- Refreshed test environment database and applications from production regularly.
- Scheduled daily RMAN backups and performed weekly cold backups.
- Conducted regular DBA activities, including backups, monitoring, and space allocation.
- Managed tablespaces, data files, redo logs, and table segments efficiently.
- Allocated additional space to data files in response to tablespace growth.
- Oversaw user management, privileges, and roles within Oracle databases.
Education
Bachelor of Engineering And Technology - Electronics And Communication Engineering
Chettinad College of Engineering And Technology
Karur, India 04.2001 -
Skills
Oracle 11g and 12c
Oracle Enterprise Manager
RMAN
Data import and export
PUTTY
SQL and PL/SQL
Linux / Windows OS
ServiceNow
Monitoring tools
VMware Aria Automation
Postman
Bruno
Certification
Achieved AZ-104 Microsoft Azure Administrator Associate certification
Timeline
Udemy-certified ServiceNow administrator
06-2025
Achieved AZ-104 Microsoft Azure Administrator Associate certification
05-2025
Achieved GCP Associate Cloud Engineer certification
03-2024
I.T.Analyst
Tata Consultancy Services Private Ltd
04.2022 - Current
Oracle DBA
Apps Business IT Solutions Pvt Ltd.
04.2019 - 02.2022
Junior Oracle DBA & Customer Support Executive
Ticketgoose.com
05.2017 - 04.2019
Bachelor of Engineering And Technology - Electronics And Communication Engineering
Chettinad College of Engineering And Technology
04.2001 -
Similar Profiles
Deepa JigaliDeepa Jigali
Assistant System Engineer at Tata Consultancy Services Private LimitedAssistant System Engineer at Tata Consultancy Services Private Limited
Bharani SairamBharani Sairam
Salesforce Administrator at tata consultancy Services Private LimitedSalesforce Administrator at tata consultancy Services Private Limited
Subasish HalderSubasish Halder
Senior Process Associate at Tata Consultancy Services Private LimitedSenior Process Associate at Tata Consultancy Services Private Limited
Sree Deepthi BapatlaSree Deepthi Bapatla
Scrum Master at Citicorp Services India Pvt LtdScrum Master at Citicorp Services India Pvt Ltd
Burhan BashaBurhan Basha
Account Operations Lead at Hewlett Packard EnterpriseAccount Operations Lead at Hewlett Packard Enterprise