Vigneshwaran M
Software Engineer / Support analyst
Chennai
Summary
Accomplished Software Engineer with a proven track record at Fidelity Investments, enhancing Mainframe systems using JCL, COBOL, DB2, and CICS. Experience in performance tuning and system analysis, worked in the app support including incident management & problem resolution to maintain app stability. Have also worked in the modernization projects with the collaborative approach in agile and Kanban mode.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Software Engineer/System Support Analyst
Fidelity Investments
Chennai
03.2023 - Current
- Working with FW (Personal Investments) Cash management squad from the EI-ET business unit for past 16 months which handles the FBSI-BILLPAY, BUFE, Health Savings Account, House holding & Pricing, Check orders & processing.
- As part of PI application support, working in DEVOPS model and took care of development tasks like writing COBOL DB2 program, JCL code changes and enhancing existing modules as per requirement.
- Worked in the CICS online module impact analysis to decommission old modules which is having no hits in the past 13 months. We decommissioned the RCDS application after DIT,SIT,UAT & impact analysis.
- Actively participating in all the phases of the Software Development
Life Cycle using Agile & Kanban mode. - Engaging myself in code review for DEV squads.
- In Fidelity wealth app support, we are working on Job failure resolution in PROD, Job cycle monitoring, Incident analysis and triage. Problem creation and resolution. We also working with other squads which owns 529 - ESP and PWS applications.
- As part of Modernization dev & support for all the FIDELITY WEALTH applications which includes the SPLUNK DASHBOARD development, alerts creation for app health monitoring, resolving data discrepancy between Mainframe & the cloud.
- Modernization - For alerts , I have hands on SPLUNK, AWS DYNAMO DB and console for log analysis and triaging.
Software Engineer
Cognizant
11.2019 - 02.2023
- Worked under the Application Development & Maintenance Business Unit in the organization, focusing on the development and enhancement of COBOL, DB2, and JCL modules based on business requirements in the logistics sector. Responsibilities included UNIT and System Integrated Testing for these modules, for which I prepared the necessary test data.
- I have experience with SNOW Incident Management, Change Management, and Problem Management tickets, providing production support for both batch and online CICS modules.
- Additionally, I have some experience with PL/SQL with ORACLE DB interface for the merchandise application & developed automation chatbots using JARVIS tool to generate business analyst requirement reports, Purchase Orders DI reports, and trailer status update reports, significantly reducing the number of incidents.
- As Mainframe developer and production support software engineer, documented all coding work and new SQL DB2 queries, which I shared with team for internal review and with onsite teams for final approval. I also participated in business peak day activities, DR testing, and server validation work in logistics.
- I documented important business concepts, prepared SOPs for user requests, and provided detailed knowledge transition to team and new joiners.
- Maintained existing software systems by identifying and correcting software defects.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Saveetha Engineering College
Chennai 07.2015 - 04.2019
Skills
COBOL Programming
JCL Expertise
VSAM File Handling
Performance Tuning
System Analysis
Mainframe Systems
DB2
CICS
Splunk
AWS DYNAMO DB
Endevor
Control-M
Accomplishments
- In Fidelity wealth , actively involved myself for the BUFE purge of over 6 million inactive accounts by doing the background such as developing the JCL , COBOL code to find the inactive accounts and then purge from the VSAM and DB2. This also includes post purge validation development and production support work. This makes the batch jobs to run smoother.
- Worked in RCDS decommission to reduce the mainframe footprint reduction and development of Splunk dashboards in the modernization part.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Software Engineer/System Support Analyst
Fidelity Investments
03.2023 - Current
Software Engineer
Cognizant
11.2019 - 02.2023
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Saveetha Engineering College
07.2015 - 04.2019