VIJAY ARUMUGAM

• Achieve sales targets through selling (visiting Market) and Driving RS (Redistribution Stockist) System.
• Handling West Tamilnadu 5 repartees.
• Analyze how to improve the competitive position in the market through improved customer service.
• Negotiate with the RS and develop the people on managing customers to obtain business.
• Monitor systematically the performance of the RS And RS sales team and take corrective action plan ( Infrastructure Gap) and training sales team to deliver targets.
• Established relationships with key stakeholders in the business community like MT/NMT/KEY Chain Accounts.
• Managed Multiple Projects and met time-sensitive deadlines.
• Resolved RS and Retail customer issues in an efficient and timely manner.
• Identified potential opportunities to upsell products or services to customers.
• Performed follow-up calls to ensure customer satisfaction with product and service delivery.
• Developed strategies to improve customer service processes and procedures.
• Monitored inventory levels of products available for sale to customers.
• Trained new employees on company policies related to customer service practices.

• Manage RS(Redistribution stockists) Sales volume and Growth Targets and other Execution metrics.
• Handling RS Sales team and Logistic team to allocate daily plans through increase sales volume.
• Developed and implemented strategies to increase sales and Growth.
• Established relationships with key stakeholders in the business community.
• Researched new markets to identify opportunities for sales growth.
• Prepared reports detailing sales performance, competitive analysis, and market trends.
• Monitored progress of projects against goals set forth by management.
• Reviewed Every alternative days on Executive metrics with RS and Sales team.
• Identified additional business opportunities and communicated to team.
• Improved Sales plans and sales strategies processes to maximize business development.

Prepared monthly sales reports for distribution to team.

• Meeting and Greeting Retailers and making them happy.
• Maintaining good relationships with new and existing customers.
• Deal with Customer Feedback,Enquiries and Complaints.
• Ensuring sales targets and other Parameters are met before the specified deadlines.
• Finding new customers for Productive sales and closing the deals while place the Brands.
• Identified sales opportunities through customer interactions and recommended products accordingly.
• Maintained accurate records of customer communication, including notes(Schemes&Offers) on all conversations with customers.
• Built strong relationships with customers by providing prompt responses and resolutions to their inquiries.
• Maintained accurate sales forecasting reports.