Vijayalakshmi Bharathi
Training Team Lead
Chennai
Summary
Dynamic Training & Enablement Specialist with 10+ years of experience in technical training, healthcare operations, and stakeholder engagement. Proven ability to design and deliver engaging, outcomes-focused learning programs that simplify complex concepts and drive adoption of new technologies. Adept at leading training teams, building scalable learning assets, and aligning education with business transformation goals. Currently focused on enabling enterprise adoption of Generative AI, LLMs, Conversational AI solutions, and cloud/data platforms.
Overview
11
11
years of professional experience
6
6
Certifications
Work History
Training Team Lead – AI & Technical Enablement
Huron Eurasia
01.2025 - Current
- Lead a team of trainers delivering programs on Generative AI, LLMs, and Conversational AI technologies, ensuring learners gain practical, outcomes-focused skills.
- Designed and facilitated interactive workshops for enterprise clients, translating complex AI concepts into hands-on, business-relevant learning experiences.
- Partnered with SMEs, solution architects, and stakeholders to tailor training pathways aligned with customer transformation goals.
- Built training assets including presentations, lab exercises, assessments, and playbooks to support scalable enablement.
- Mentored junior trainers, fostering a culture of continuous improvement and innovation in training delivery.
- Supported presales enablement by showcasing training capabilities to prospective clients.
Lead Trainer – Healthcare & Technical Enablement
Sutherland Healthcare Solutions
01.2017 - 01.2024
- Designed and delivered comprehensive training programs for new hires and client teams, covering provider/payer billing, hospital systems, and compliance frameworks (HIPAA, PHI, DHA).
- Facilitated workshops and process training for high-priority clients (Athena, Columbia, Campcreek), ensuring seamless adoption of workflows and reducing claim errors.
- Translated complex billing and insurance processes into practical, hands-on learning experiences, improving learner confidence and operational efficiency.
- Built SOPs, training assets, and performance playbooks to standardize knowledge transfer across teams.
- Partnered with cross-functional stakeholders to align training with business outcomes.
- Awarded “Best Trainer” four times for exceptional delivery and impact.
Senior Process Associate – Training & Process Optimization
Visionary RCM
01.2015 - 01.2017
- Managed end-to-end medical claims across Medicare, Medicaid, AUTO, and Workers Compensation, while leading initiatives to reduce AR aging.
- Conducted training sessions on compliance, claim accuracy, and appeals management, enabling teams to adopt best practices.
- Delivered actionable insights through data analysis, directly contributing to revenue growth and enhanced claim accuracy.
- Collaborated with stakeholders to refine workflows and align training with client objectives.
Education
Bachelor’s - Mathematics
Dr. MGR Janaki College for Women
Adyar01-2012
Skills
- Training Design & Delivery (Virtual & Classroom)
- Stakeholder Engagement & Facilitation
- Generative AI & LLM Fundamentals
- Conversational AI Concepts & Platforms
- Workflow & Process Optimization
- Data Analytics & Performance Reporting
- Cloud Enablement (AWS, Azure, GCP familiarity)
- Compliance & Quality Assurance
- Client Coordination & Business Value Alignment
- AI/LLM Learning: Coursera – Introduction to Generative AI & Large Language Models (in progress)
- Healthcare Tools: Athena IDX, EPIC, ECW, Dentrix, Centricity
- General Tools: MS Office, Tally Prime, SAP (basic), Encoder PRO, Availity, Navinet
- Cloud & AI Platforms: Azure OpenAI, AWS Bedrock, Google Vertex AI
Accomplishments
- Recognized for facilitating critical training sessions and creating comprehensive SOPs/workflows at Sutherland.
- Consistently improved learner outcomes by simplifying technical processes into business-relevant training.
- Successfully transitioned into AI-focused training leadership at Huron Eurasia, aligning programs with enterprise digital transformation.
Certification
AWS Certification (Cloud Practitioner)
Timeline
Training Team Lead – AI & Technical Enablement
Huron Eurasia
01.2025 - Current
Lead Trainer – Healthcare & Technical Enablement
Sutherland Healthcare Solutions
01.2017 - 01.2024
Senior Process Associate – Training & Process Optimization
Visionary RCM
01.2015 - 01.2017
Bachelor’s - Mathematics
Dr. MGR Janaki College for Women
Personal Details
- Date of Birth: Nov 11, 1991
- Marital Status: Married
- Husband Name: Bharathi Manoharan
- Husband Occupation: Facilities Maintenance Technician at Etihad Railways