Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vilina Sakkuri

Technical Product Owner/ Senior Business Analyst
Chennai

Summary

Seasoned Business Analyst experienced in defining business and systems requirements, conducting user acceptance testing, and delivering end-user training. Achieved process improvements and enhanced team collaboration through effective communication and task prioritization. Focused on leveraging data analysis and critical thinking to identify inefficiencies and recommend practical solutions that drive operational performance.

Overview

4
4
Certificates
12
12
years of professional experience

Work History

Business Analyst, Product Owner

EPAM Systems
11.2022 - Current
  • Analyzed business requirements to identify gaps and recommend actionable solutions.
  • Collaborated with cross-functional teams to streamline project delivery processes.
  • Developed data models and visualizations to support strategic decision-making efforts.
  • Facilitated workshops to gather stakeholder feedback and refine project scope.
  • Implemented process improvements that enhanced operational efficiency across departments.
  • Led initiatives to optimize resource allocation and improve project timeline accuracy.
  • Mentored junior analysts on best practices for data analysis and reporting techniques.
  • Presented findings to senior management, driving alignment on strategic objectives and priorities.
  • Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved business processes by analyzing current practices and recommending optimization strategies.
  • Optimized workflow processes to enhance overall productivity and achieve operational excellence.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Streamlined project management with effective communication and collaboration across cross-functional teams.
  • Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
  • Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
  • Boosted customer satisfaction levels by identifying areas of improvement and proposing actionable solutions.
  • Increased resource efficiency by analyzing detailed business requirements.
  • Conducted market research studies to provide valuable insights for strategic planning initiatives.
  • Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
  • Increased revenue opportunities by analyzing sales data and identifying underperforming areas for targeted improvement.
  • Led cross-functional teams in development of new customer relationship management system, improving client satisfaction and engagement.
  • Collaborated with IT to develop business intelligence tools, enhancing quality of data-driven decision-making.
  • Boosted team productivity by introducing agile methodologies, fostering more dynamic and responsive work environment.
  • Drove operational efficiency by automating routine tasks, freeing up staff to focus on more complex issues.
  • Enhanced user experience on company website by analyzing user feedback and implementing necessary adjustments.
  • Increased project visibility by creating comprehensive dashboard for real-time status updates, improving stakeholder communication.
  • Facilitated workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
  • Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects.
  • Streamlined report generation processes, significantly reducing time spent on monthly performance analysis.
  • Collaborated with stakeholders to identify business needs and data sources.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Led agile ceremonies to ensure timely project execution and stakeholder engagement.
  • Prioritized and managed product backlog to enhance delivery efficiency.
  • Mentored junior team members on best practices in agile methodologies and product management.
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
  • Owned and prioritized product backlog.
  • Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Optimized product performance by identifying areas for improvement and implementing necessary changes.
  • Championed user-centric design principles throughout the development process to ensure exceptional user experiences.
  • Led product launches, collaborating with marketing teams to create successful go-to-market strategies.

Business Analyst, Scrum Master, Project manager (Occasionally)

EPAM Systems
10.2021 - 10.2022

Defined key responsibilities for project management roles.

  • functioned in diverse positions like BA, Scrum Master, Project Manager, predominantly as Business Data Analyst
  • conducted requirement gathering and elicitation sessions alongside business teams and end users as needed
  • captured functional requirement summaries and business requirement outlines.
  • coordinated backlog refinement activities with project manager ahead of each sprint
  • administered product backlog and sprint backlog
  • developing and overseeing Jira stories to ensure continuous accuracy
  • Facilitated prioritization discussions with business.
  • Designed project lifecycle and formulated roadmap in accordance with updated requirements from business
  • Facilitated daily standup meetings with team to track task completion and strategize next steps.
  • Orchestrated sprint demo and sprint review processes alongside business participants.
  • Cooperated with development team in data analysis and preparation (data cleaning, data profiling, etc.)
  • Coached and encouraged team to complete all tasks by deadline, securing efficient performance.
  • Acknowledged for valuable input in project, awarded 'pat on the back' for swift delivery of results
  • 13. Worked along with the Business to understand the raw data and compare it with the requirement to ensure we have all the required information to attain meaningful insights

Business Analyst

Mott Macdonald Pvt Ltd
06.2019 - 10.2021

Mott Macdonald group is a consultancy for civil designing and Engineering. Two Major projects include the Delhi Metro and Macau city of dreams project in China

  • reducing congestion and accidents via visualizations
  • creating a centralized information repository for Heathrow expansion project
  • 3.Working on Agile Environment
  • 4. Data Migration from SharePoint to Azure cloud
  • 5. Data quality maintenance in our data repository
  • 6. Updating and maintaining MOATA (consists of all the projects done by the company)
  • 7. Resource Management
  • 1) Engaging with stakeholders and customers to understand their business needs and to outline detailed Business requirements
  • 2) Requirement gathering from Business Stakeholders
  • 3) Reporting data and maintaining data quality in company repository by analyzing service now
  • 4) Facilitating Sprint Ceremonies like Sprint Planning, Daily Standup,Sprint Review and Sprint Retrospective
  • 5) Participate in grooming of requirements, Requirement Prioritization and Requirement Elicitation with the Product Owner
  • 6) Acceptance Tested developed software to validate solution meets requirements as documented and getting business feedback on test results
  • 7) Presented Data and Analytical Conclusions to IT team & Business Stakeholders on periodic basis that helped Strategic planning in Business Operations
  • 8) Conducted Brainstorming and interview Sessions for Requirement Elicitation
  • 9) Queue management by sharing insights from past data and guiding ServiceNow team to redirect incidents to correct queue. My analysis on Past Data helps in meeting SLA Agreements on business reported issues
  • 10) Handling various internal projects in order to improve quality of constructions data
  • 11) Supported the Managers in hiring, training and professional growth of employees, in a team of 6
  • 12) Presented Prototypes and Wireframes as a part of Requirement Elicitation

IT Analyst

HCL Technologies Ltd
10.2014 - 10.2019

An American multinational company whose main focus is Transportation and ecommerce

  • Improved the incident management process and resolved all priority incidents raised by users within the required SLA.
  • 2. Monitoring and improving their Network Systems
  • One of Largest Pharmaceutical companies in the World
  • Drove WAN-related projects.
  • Outlined key duties for project success.
  • Developed Service Now applications to enhance the incident management process
  • 2. Worked on incident related performance analysis and reporting it for review to the management
  • Collaborated with other teams to identify improvement opportunities and supported the end-to-end success of the incident management process.
  • 4. Initially joined as Graduate Engineer trainee and worked as NOC L1, later was promoted to NOC lead
  • 5. As a NOC lead did team mentoring, resource management, incident management, share daily reports to stakeholders
  • 7. Stakeholder management
  • 8. Daily Turnover meeting with the Business Stakeholders to report criticality of the issues
  • 9. Requirement gathering from the Business Stakeholders and end users
  • Participated in process improvement for incident management.
  • 11. Working on Priority 1 and Priority 2 issues also escalated issues in order to resolve it within SLA

Education

MBA - Business And Data Analytics

XLRI
Jamshedpur
04.2001 -

Bachelor of Technology - Electrical, Electronics And Communications Engineering

Lovely Professional University
Jalandhar, India
04.2001 -

Skills

Business analysis approach

Requirements elicitation

Elicitation of information Advanced

BA Stakeholders management Advanced

Business Analysis Intermediate

Elicitation and Collaboration Intermediate

Business need definition Intermediate

Documentation skills

Requirements prioritization

Project planning Intermediate

Efforts estimation Advanced

Change management

Process analysis

Security Incident Management Advanced

Technologies / Computer Languages

Python Intermediate

SQL Intermediate

General management

Managerial / Project Management

Managerial / People Management

People Management Intermediate

Leadership & Soft Skills / Communication

Communication Advanced

Teamwork and Collaboration Intermediate

Team collaboration

Conflict management Intermediate

Presenting Intermediate

Skills Level

Analysis planning

Engineering Practices / Data & Analytics

BI Analysis Intermediate

Data Quality Intermediate

Documentation skills

Requirements prioritization

Certification

EPAM: AI Literacy Program, 2024

Timeline

Business Analyst, Product Owner

EPAM Systems
11.2022 - Current

Business Analyst, Scrum Master, Project manager (Occasionally)

EPAM Systems
10.2021 - 10.2022

Business Analyst

Mott Macdonald Pvt Ltd
06.2019 - 10.2021

IT Analyst

HCL Technologies Ltd
10.2014 - 10.2019

MBA - Business And Data Analytics

XLRI
04.2001 -

Bachelor of Technology - Electrical, Electronics And Communications Engineering

Lovely Professional University
04.2001 -
Vilina SakkuriTechnical Product Owner/ Senior Business Analyst