Vinodh Krishnakumar, MBA, PMP

• Managing a USD 16 million portfolio across Sales and Marketing, Manufacturing, ERP, and ITO portfolios for a Fortune 100 global automotive giant, and delivering 30% growth year-over-year.
• Closed several deals on app/db modernization, tech debt reduction, S4 integration, application maintenance and support, and cloud migration/modernization.
• Built a strong pipeline of deals on tech debt reduction and AMS.
• Leveraged account-based marketing techniques to build relationships with CXOs.

• Rebuilt Executive relationships from scratch and Novated the Madpow MSAs for Bank of America, Ameriprise.
• Rebuilt CXO relationships at Neiman Marcus, Nationwide and several other hunting accounts.
• Managed a diverse portfolio of clients, ensuring personalized attention and high-quality service delivery.
• Established a strong referral network through consistent relationship-building activities and targeted outreach efforts.
• Created comprehensive proposals that demonstrated the company''s unique capabilities in addressing client challenges effectively.

• Managed CXO Executive relationships & drive 30 % YoY Revenue growth of several Fortune 100 Global Financial Services & Retail Customers across India/APAC.
• Built a Fortune 100 Account grounds-up in a span of 4 years from LSA signing to making TechM as a Preferred Vendor and established ODC in Bengaluru by building strategic relationship with Senior Executive Leadership.
• Program Managed USD 800 Million Mega-Large deal in Application, Infrastructure & Cloud Outsourcing across 12 Countries for a Fortune 100 BFSI customer.
• Devised Growth Strategy, Account mining and Solution selling activities to increase our footprint with the Fortune 100 customers.
• Strong domain knowledge in Institutional Securities, Wealth Management, Private Banking & Investment Management and in building deep Customer CXO relationships across these domains.
  
• Strong Experience in selling CRM, Data visualization, Enterprise Applications, Infrastructure, Cloud & Digital solutions.
  
• Targeted Marketing/Branding campaigns with the customers to position TechM as Value providers.
• Strategized measures to improve EBITDA for the engagement.
  
• Managed relationship with key Alliances and proactive selling of opportunities through alliances.

Business Growth:

• Managed CXO Executive relationships & drive Revenue growth of several Fortune 100 Global Customers across India/APAC.
• Enabled New Accounts (Global Clients) in Malaysia – Large Financial Services giant, BASF, HOOQ, Google, and Roche.
• 25% Y-o-Y Revenue growth through Account mining & Solution selling activities for existing A/cs & Pursuit plans for New Logos.
• Strong Experience in selling Enterprise Applications, Infrastructure & Cloud, Digital & Data Visualization solutions

Malaysian Government Relations:

• Successfully front-ended negotiations with Malaysian Government (MDEC) and getting MDEC Customized Incentives signed for TechM.
  
• Built Strong relationship with MDEC (Malaysian Govt), business & local Government stakeholders in the Local Ecosystem.
  

Industry Relations:

• Elected as Member of Management Committee for CIIM (Consortium of Indian Industries in Malaysia) for period of 2016-2018.
  
• Represented TechM in several Global Business Services Panel discussions & Business Summits.
  
• Built Solid relationship with Outsourcing Malaysia (PIKOM), Indian High Commission, CIIM, ASEAN-India Business Council, and Malaysia-India Business Council.

Marketing:

• Led several initiatives to promote Tech Mahindra in the external market, business forums, universities & other local ecosystems.
  
• Promoted Internal marketing of Malaysia Center through various channels.
  

Operations:

• Handled Subsidiary operations for Malaysian Subsidiary with various Support (HR, CS, TIM, Immigration, Taxation, TT, and Payroll) reporting into me (as matrix structure) for Malaysia.
  
• Brought down Malaysia Center Per-Seat Cost by 44 % for BPS Engagements by driving various Cost Optimization Initiatives.
  
• Closely worked with Corporate Services to achieve approximate saving of cost MYR 72890/year (USD 18418.82) due to Negotiations on AMC.
  
• Front-ended along with HR on the Labour cases filed against Tech Mahindra.
  
• Closely worked with HR & the Labour Department on ramp-down of 2 large engagements with 200 Associates without a single Labour case filed against TechM.
  

Leadership & Collaboration:

• Youngest among all the Location Leaders in Malaysia and still headed the Malaysia Location Council Team for the last 2 years and brought a strong collaborative atmosphere in location.
  
• Won the Best Location Council Award across ALL Onsite Locations in Star Awards 2016 and Among Top 2 Contestants in Star Awards 2017.
  

Associate Delight:

• Introduced several Associate Delight measures in Malaysia Location.
  
• Tech Mahindra Malaysia featured as Winners in HR Asia “Best Places to Work” 2017.
  

Local Academia Relations:

• Led initiatives on Campus Connects, Branding, and Industry & Academia/ Govt Interface.
  

• Handled Business Development, Pre-Sales activities for US Financial Services & Healthcare Payer Sub-vertical targeting several Fortune 100 US Customers.
  
• Perform Account mining and Solution selling activities for several Fortune 100 Financial Services & US Healthcare Customers.
  
• Devise strategy and execution of plans for supersizing global strategic accounts.
  
• Prepare proactive pitches, stakeholder mapping and account plans for strategic accounts
  
• Identify Must-Have Accounts across the globe and devise pursuit plans for new logos.
  

Program Management - Managed multi-year multi-million dollar projects with Fixed Price and Time & Material pricing models in Application Development, Maintenance & Support through a Global Network Delivery Model for a Fortune 100 US Healthcare customer.

Product Ownership - Complex Clinical IT product portfolio development, maintenance & support that resulted in annual cost savings of $1 M to the client and 6% improvement in healthcare claim related fraud detection.

Project Management - Ensured the delivery of the program on-time and within budget.

• Streamlined end-to-end process with all partners that improved SLA compliance by 20%.
  
• Managed Revenue, Cost budgeting of the program and maintained overall gross profit of 35% by controlling the various operational levers. Ensured adherence to SLAs mentioned in the Fixed Price SOW.
  
• Managed multiple projects/contracts with Fixed Price, Time &Material and Incentives-based models.
  

Stakeholder Management - Coordinated with multiple cross-functional stakeholders in matrix structured organization to prepare Vision & scope and execution plan of the web-based applications portfolio.

People Management & Team Development – Managed 35+ member team (direct & indirect reports).

• Increased resource utilization by 15% by cross-training employees in various technologies.
  
• Awarded “Best Project Team” for on-time program delivery and increased customer satisfaction to my 35+ member team across Account (800+ associates) in Dec 2011.
  
• Release Planning & Management - Managed the product rollout to 20,000 business users over a period of 6 months
  

• Performed pre-sales & sales activities such as preparing and presenting responses to RFPs, negotiating project scope and driving through closure of deals worth between $150K and $2 M.
  
• Business Consulting for several Fortune 100 Health care customers.

• Performed multiple roles as Business Consultant, End-to-End Lead, and Project Lead for Fortune 50 US Healthcare client.
  
• Spearheaded multiple client-teams (team size 10-12) through aggressive schedules for NCPDP D.0, Medicare & Self-Funded program implementation that resulted in incremental revenue of $4M/year across various operating regions.
  
• Product & Functional Analysis - Developed complex Product requirements, business process workflows, functional & Solution design specifications for Pharmacy Billing Solution.