To secure a responsible and challenging position in an organization where I can utilize acquired knowledge and skills for the growth of the organization and myself.
Overview
10
10
years of professional experience
Work History
Senior Client Specialist
Access Healthcare Services Pvt Ltd
03.2017 - Current
Review an work performed by AR Callers and document any quality issues.
Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality.
Provide feedback and work with the training team to provide remedial training.
Be in the center of ethical behavior and never on the sidelines
Senior Account Receivable
Techno soft Global Service
04.2016 - 02.2017
Review provider claims that have not been paid by insurance companies.
Follow up with insurance companies to understand status of claims. Follow up is done through insurance company website or through outbound calls.
Based on information received from the insurance company, make necessary corrections to the claim and re-file the corrected claim to the insurance company.
Accounts Receivable
E4E Health Care
11.2014 - 03.2016
Initiate calls to insurance companies for claim resolution and follow-up.
Adhere to industry regulations and compliance standards in all communication and documentation.
Education
Bachelor of Engineering - Electronics And Communications Engineering
Sriguru Institute of Technology
Coimbatore
01.2013
HSC -
Sharmila Goddess S.M Matric Higher Secondary School
Nagapattinam
01.2009
SSLC -
Sharmila Goddess S.M Matric Higher Secondary School
Nagapattinam
01.2007
Skills
EPIC software - Consolidate all of a patient’s outstanding balances - hospital, physician, and post-acute bills - into a single statement to simplify and improve the patient financial experience
Athena net Software - Athenahealth's web-based software takes most of the work out of sending and processing claims
PERSONAL STRENGTHS
Comprehensive problem solving abilities and Willingness to learn new things.
Ability to deal with people diplomatically and Quickly Build People Relationships.
Languages
English
Tamil
Personal Information
Father's Name: Mr.G.Vijaya Kumar
Date of Birth: 11/12/1991
Gender: Male
Marital Status: Married
Address : 42, Sri Vasudevan nagar, Karanaipudhucheri, Chennai 603 202
Extracurricular Activities
District level first prize on hand craft in 2008 conducted by The BarathScouts And Guides Associations.
Been a participant in “The Necessity of Following the Road Rules” in Coimbatore.
Participated 5+ paper presentation competitions during Under Graduates.
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge and belief.
Timeline
Senior Client Specialist
Access Healthcare Services Pvt Ltd
03.2017 - Current
Senior Account Receivable
Techno soft Global Service
04.2016 - 02.2017
Accounts Receivable
E4E Health Care
11.2014 - 03.2016
Bachelor of Engineering - Electronics And Communications Engineering
Sriguru Institute of Technology
HSC -
Sharmila Goddess S.M Matric Higher Secondary School
SSLC -
Sharmila Goddess S.M Matric Higher Secondary School
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