Summary
Overview
Work History
Education
Skills
References
Timeline
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Viquetta Williams

Memphis

Summary

Personal Banker with over 10 years of experience in financial services and retail banking. Proven ability to assess customer needs and provide tailored banking solutions. Expertise in cross-selling products, fostering long-term client relationships, and driving business growth. Committed to staying informed on industry trends and regulations.

Overview

14
14
years of professional experience

Work History

Personal Banker II

Cadence Bank
Bartlett
06.2023 - Current
  • Open and maintain consumer and small business accounts (checking, savings, CDs, IRAs)
  • Process deposits, withdrawals, wires, debit cards, and account maintenance
  • Resolve holds, errors, and customer issues while maintaining compliance
  • Identify and escalate potential fraud and risk activity
  • Support branch sales goals through referrals and product recommendations

Personal Banker

Wells Fargo
Memphis
10.2022 - 05.2023
  • Opened and serviced checking, savings, and credit products
  • Conducted needs-based conversations to recommend banking solutions
  • Processed transactions, payments, and account updates
  • Maintained regulatory and privacy compliance
  • Helped retain and grow customer relationships

Teller III

Orion FCU
Memphis
04.2015 - 08.2021
  • Handled high-volume cash and check transactions with accuracy
  • Balanced drawers daily and resolved outages
  • Performed overrides and account corrections
  • Trained and mentored new tellers
  • Promoted products and assisted with branch operations

Vault Teller

Regions Bank
West Memphis
02.2012 - 06.2013
  • Managed vault cash, ensuring accurate shipments and balancing of funds.
  • Processed teller and ATM transactions with precision.
  • Identified fraudulent activity, implementing measures to prevent losses.
  • Maintained dual-control protocols and security procedures for asset protection.
  • Performed daily reconciliation of vault funds, reporting irregularities to management.

Education

Some College (No Degree) - English

Arkansas State University
Jonesboro, AR

Skills

  • Client management and compliance
  • Fraud analysis
  • Transaction processing
  • Product knowledge
  • Relationship management
  • Sales support

References

References available upon request.

Timeline

Personal Banker II

Cadence Bank
06.2023 - Current

Personal Banker

Wells Fargo
10.2022 - 05.2023

Teller III

Orion FCU
04.2015 - 08.2021

Vault Teller

Regions Bank
02.2012 - 06.2013

Some College (No Degree) - English

Arkansas State University
Viquetta Williams