Visvam Jaganathan
Senior Software Engineer
Chennai
Summary
Software engineer with over 4 years of experience in designing, developing, and optimizing high-performance backend systems. Demonstrates proven expertise in leveraging Spring Boot, AWS, and various MQ systems. Stand out in architecting scalable and secure APIs, alongside microservices infrastructures tailored for efficiency and reliability.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Senior software engineer
Growfin
9 2021 - Current
- As an early engineer I managed the entire lifecycle of a feature, including design, development, testing, and release
- Leading a 3-person squad through successful feature plannings, development cycles, and releases where I analyse any product feature and convert that to a spec doc and break it into small tasks and co-ordinate with my team to deliver the feature
- Expertly integrated the Growfin application with key ERP and accounting systems like Netsuite, SAP, Chargebee, Zoho Books and many
- Developed a customisation service where a customer can customise the data that gets synced into Growfin. This involves Spring Expression Language and API query filtering
- Efficiently scaled Integration service to enhance performance and data synchronisation within Growfin.
- Designed and transformed this Integration platform into a complete ETL framework (Extract, transform & load). Every individual phase will have their own customisation and fault tolerance
- Enhanced the whole Ops setup for this Integration service
- Parallelised the queue so that messages can be processed faster
Software engineer
Freshworks
06.2019 - 08.2021
- Developed multi-language voicemail transcription capabilities using Google speech to text service
- Worked on implementing new plans for the product. We use Chargebee for subscription. As part of new plans I worked on a feature called "calling cards" where a customer can buy a outgoing calling card and cost for every outgoing call will be deduced from the card
- Improved test efficiency by parallelizing Rspec, enhancing the overall development process
- Strengthened integration between Freshcaller and other Freshworks applications, ensuring seamless interoperability
- Developed a feature named "Offline auto recharge" where even customers without Credit card can avail auto recharge option in Freshcaller. Once the available credit goes below the limit Freshcaller will automatically add credits and create an Invoice in Chargebee and send that to customer
- Worked on Shared Caller(a concept where a single Freshcaller account will be shared between Freshsales and Freshdesk)
Software engineer Intern
Freshworks
12.2018 - 05.2019
- Implemented a voicemail transcription feature to English using Google Cloud API and Speech to Text API, enhancing communication accessibility
- Developed user role-based UI access control, increasing system security and user satisfaction
- Worked on L2 Customer Support for quite some time where I debug Customers problems and analyse the issue and provide solution for that
Education
Bachelor's Degree in Information Technology -
Sri Venkateswara College of Engineering
Sriperumbudur 01.2015 - 04.2019
Skills
Spring Bootundefined
Certification
Java - NIIT
Timeline
Software engineer
Freshworks
06.2019 - 08.2021
Software engineer Intern
Freshworks
12.2018 - 05.2019
Java - NIIT
06-2016
Bachelor's Degree in Information Technology -
Sri Venkateswara College of Engineering
01.2015 - 04.2019
Senior software engineer
Growfin
9 2021 - Current
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