Summary
Overview
Work History
Education
Skills
Timeline
Generic

viveka meganathan

Senior sales manager ( SME )
Chennai

Summary

Dynamic Telesales Executive with a proven track record at Capital Float, adept at leveraging persuasive techniques and relationship building to boost sales revenue. Expert in closing sales and implementing effective strategies, consistently achieving high call volumes while enhancing customer retention through exceptional service and active listening.

Professional within sales industry, known for high standards and results-driven approach. Background includes successfully managing customer relationships and achieving sales goals through effective communication and problem-solving. Reliable team collaborator, consistently adaptable to changing needs while maintaining focus on achieving positive outcomes. Expert in persuasive selling and customer service, highly valued for integrity and teamwork.

Overview

2
2
Languages
3
3
years of professional experience

Work History

Telesales Executive

Capital Float
04.2023 - Current
  • Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
  • Increased average call duration by refining scripts for better engagement with potential customers.
  • Boosted sales revenue by implementing effective telesales strategies and techniques.
  • Developed strong relationships with clients for increased customer retention and repeat business.
  • Achieved high call volume daily without sacrificing quality or attention to detail during each interaction.
  • Utilized sales techniques to build customer interest and close sales.
  • Implemented upselling techniques to increase revenue and move product.

Education

BBA - Finacial Accounting

St.thomas Arts And Science
Chennai, India
04.2001 -

Skills

Sales strategies

Cold calling

Objection handling

Persuasion techniques

Cross-selling services

Follow-up calls

Closing sales

Outbound calling

Customer service

Active listening

Excellent communication

Relationship building

Outbound and inbound calls

Customer inquiry and response

Marketing strategies

Sales pitches

Effective communication

Multitasking Abilities

Timeline

Telesales Executive

Capital Float
04.2023 - Current

BBA - Finacial Accounting

St.thomas Arts And Science
04.2001 -
viveka meganathanSenior sales manager ( SME )