Vivian Marlar
Memphis
Summary
As the Owner/President of Premier Mortgage Financial, LLC, I spearheaded operations, enhancing customer satisfaction through innovative processes. My expertise in operations management and exceptional relationship-building skills led to significant repeat business. Notably, I developed a high-performing team, emphasizing client service excellence and achieving company objectives.
Overview
17
17
years of professional experience
Work History
Owner/President
Premier Mortgage Financial, LLC
09.2007 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
Education
High School Diploma -
Craigmont High School
Memphis, TNSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Business management
Timeline
Owner/President
Premier Mortgage Financial, LLC
09.2007 - Current
High School Diploma -
Craigmont High School
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