Wendy Baker
Cleveland
Summary
Dynamic Bakery Manager with extensive experience at Publix, excelling in inventory management and waste reduction. Proven track record in employee training and development, enhancing team performance and customer satisfaction. Skilled in cake decorating and food safety compliance, driving sales through effective promotion planning and exceptional product presentation.
Experienced with bakery management, including inventory control and staff leadership. Utilizes effective strategies to enhance product quality and streamline operations. Knowledge of fostering collaborative team environment and meeting customer expectations.
Professional in bakery operations with experience in leading teams and driving results. Skilled in inventory management, quality control, and customer service. Strong focus on team collaboration and adapting to changing needs. Reliable, resourceful, and ready to deliver exceptional bakery outcomes.
Overview
13
13
years of professional experience
Work History
Bakery Manager
Publix
10.2012 - Current
- Managed inventory levels and optimized ordering processes to reduce waste.
- Developed and trained staff on baking techniques and customer service excellence.
- Implemented efficient workflow strategies that improved production timelines.
- Evaluated product quality and consistency, maintaining high standards for customer satisfaction.
- Coordinated special orders and promotions to enhance sales opportunities.
- Analyzed sales data to identify trends and drive product assortment decisions.
- Fostered a collaborative team environment, mentoring employees for professional growth.
- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Led daily operations of bakery department, ensuring compliance with food safety standards.
Education
High School Diploma -
Luray
Luray, VASkills
- Order management
- Employee scheduling
- Supply ordering
- Food management experience
- Bakery operations
- Food presentation
- Supervisory experience
- Waste reduction
- Allergy awareness
- Sanitation procedures
- Expiration monitoring
- POS system operation
- Ingredient knowledge
- Icing techniques
- Cake decorating
- Bread baking
- Baking supervision
- Promotion planning
- Multitasking and prioritizing
- Employee training
- Staff coaching and training
Timeline
Bakery Manager
Publix
10.2012 - Current
High School Diploma -
Luray