Wendy Edwards

General Manager (and GMIT)

Advanced Auto Parts

Gallatin

08.2024 - 07.2025

Trained and developed team members to enhance customer service skills.
Oversaw daily operations to ensure efficient store management.
Coordinated promotional events to boost store visibility and sales.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Created schedules and monitored payroll to remain within budget.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Maintained relationships with vendors to obtain the best pricing on supplies and materials.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Trained employees on duties, policies and procedures.
Performed routine audits of internal controls in order to maintain accuracy of financial records.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Oversaw daily operations of auto parts retail locations.