Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Wesley Summers

Cleveland

Summary

Dynamic culinary professional with extensive experience at O'Charley's, excelling in fast-paced environments. Proven ability in shift management and training new crew members while ensuring quality assurance and customer satisfaction. Adept at inventory control and effective communication, fostering teamwork to enhance operational efficiency. Committed to delivering exceptional dining experiences.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Back of House Shift Lead

O'Charley's
Cleveland
03.2007 - Current
  • As a chef, I was able to work any station (Fryers, Grill, Sauté, Plating, Salads, Coordinator, and Sunday Brunch) on night and morning shifts. I was trained as a Back of House Shift Lead to Open the restaurant by myself in the morning. This involved setting up all the equipment, making a prep list for the food that needed to be prepped for the day and then doing it, creating labels for all food items, counting inventory, unloading the food trucks and putting everything away in their proper place, doing Line Checks to test the temperatures and assure quality of food, stocking all the food on the kitchen line, training new crew members, cleaning equipment, and washing dishes. I also work night shifts where I'm responsible for working the restaurant's busier shifts, turning all the equipment off after we close, cleaning the floors, taking food products back to the coolers, taking out the trash, and locking up at the end of the night. I watch the entire kitchen during the hours from 2-5 usually. Cooking is an incredibly fast-paced job, but I thrive under the pressure. Communication is key to a good shift, whether it's letting everyone know we're out of a food item and 86 it for the day, letting a server know if there is a delay on their food, helping others and looking out for them when they get busy, and for getting food out in under 12 minutes. You also have to be able to adapt to any situation whenever a crew member doesn't show up or calls in sick. I was also a server and bartender for a very brief time while I had a wrist injury, and that helped me get over any fears of walking up to strangers and talking to them. Over time, I finally got to where it felt natural, so I think this would help me immensely as far as talking to new people goes.

Assistant Manager

Zaxby's Chicken Fingers & Buffalo Wings
Cleveland
03.2002 - 03.2007
  • I was in charge of the entire restaurants operations as an Assistant Manager. I'd work the shifts with a crew of about 7-8 people. I ran entire shifts by myself usually. I did customer service and table touching to engage with the people that ate there. I counted down the cash registers at the end of the night, and was responsible for figuring out if a voided check was missing or money was short. I also did lots of paperwork. I would check each team member's station to make sure it was clean before they left. I became a certified manager by taking a test in Johnson City. I was the first to pass the test, and helped the other managers to pass as well by tutoring them. As for the job itself, I was mostly a cook, but I also did Front of House things like cleaning the dining room, watching the cash register in the store, or operating the drive-thru. Washing dishes was never beneath me to roll my sleeves up and go do, either. I did my best to be wherever I was needed the most and keep the customers happy. I tried to keep everyone upbeat and have clear communication with all the young employees. I also had to constantly adapt to people calling in sick and picking up slack wherever I had to.

Education

Some College (No Degree) - Computer Science And Mathematics

Cleveland State Community College
Cleveland, TN

Some College (No Degree) - Computer Science And Mathematics

University of Tennessee
Knoxville, TN

Skills

  • Cooking food in a fast, timely manner
  • Creating a prep list for the day and then prepping the food
  • Setting up the restaurant equipment and untensils
  • Closing down the restaurant and cleaning up the equipment and floors
  • Taking inventory of the food in house
  • Doing quality assurance checks of temperatures and freshness of products
  • Working with other team members and supporting them if they need help
  • Training new crew members
  • Counting money and making sure no errors were made at the end of the night
  • Talking to customers, listening if they have any problems, and helping to resolve any issues so the customer is satisfied
  • Shift management

Accomplishments

  • I drove 4 hours away and took an IQ test that can only be taken once. It was the Mensa test, and I passed it. This means that I'm now a Mensa member with an IQ above 145
  • I won the Spelling Bee in the 6th grade
  • I won "Challenge of Champions" in the Math division for our district in the 5th grade

Affiliations

  • I've built all of my own personal computers since I was 16
  • I am a lover of knowledge - whether it's through reading, listening to podcasts, or taking classes
  • I've lived independently since I was 18
  • I ride my bike for exercise. I also lift weights at the gym.
  • I enjoy watching all sports in my free time

Certification

  • Zaxby's Assistant Manager Certification
  • ServSafe Certification
  • ABC License

Languages

English
Native/ Bilingual
Spanish
Limited

Timeline

Back of House Shift Lead

O'Charley's
03.2007 - Current

Assistant Manager

Zaxby's Chicken Fingers & Buffalo Wings
03.2002 - 03.2007

Some College (No Degree) - Computer Science And Mathematics

Cleveland State Community College

Some College (No Degree) - Computer Science And Mathematics

University of Tennessee

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Wesley Summers