Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wesley Williams

Columbia

Summary

A loyal and performance driven professional with years of experience who wants to transition into a position with ability to learn and continue to grow.

Managerial professional with proven record of streamlining processes and leading high-performing teams. Known for strong analytical skills and commitment to achieving results. Teams rely on collaborative leadership and adaptability to changing needs.

Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

14
14
years of professional experience

Work History

Operator

General Motors Co
03.2025 - Current
  • Operated machinery to ensure efficient production flow and adherence to safety protocols.
  • Monitored equipment performance, identifying issues and implementing corrective actions promptly.
  • Collaborated with team members to streamline workflows, enhancing overall productivity and efficiency.
  • Conducted routine maintenance on equipment, reducing downtime and maintaining operational standards.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.

Assistant Manager

Riptide Car Wash
06.2024 - 03.2025
  • Supervised daily operations, ensuring adherence to safety and cleanliness standards.
  • Trained and mentored new staff on customer service protocols and operational procedures.
  • Analyzed customer feedback to identify service improvement opportunities and enhance satisfaction.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Site Manager

Take 5 Car Wash
09.2023 - 05.2024
  • Supervised daily operations to ensure efficient car wash services and customer satisfaction.
  • Trained and mentored team members to enhance performance and service quality.
  • Implemented safety protocols to maintain compliance with industry standards.
  • Managed inventory levels, ensuring availability of necessary supplies and equipment.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.

CDL Class A Driver

Amazon
09.2014 - 12.2023

Executed professional driving responsibilities while adhering to all safety regulations and traffic laws.

Customer Care Specialist / Trainer

Caremark LLC
10.2011 - 03.2014
  • Efficiently assist customers with any issues that arose
  • Help a team to be proactive in any type of situation

Education

CDL Class A License - undefined

United Truck Driving School of America
08.2014

Diploma - undefined

Gallatin High School
05.1996

Skills

  • Word
  • Excel
  • PowerPoint
  • Microsoft Teams
  • Outlook
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Staff management
  • Complex Problem-solving
  • Staff training and development
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Operations management
  • Strategic planning

Timeline

Operator

General Motors Co
03.2025 - Current

Assistant Manager

Riptide Car Wash
06.2024 - 03.2025

Site Manager

Take 5 Car Wash
09.2023 - 05.2024

CDL Class A Driver

Amazon
09.2014 - 12.2023

Customer Care Specialist / Trainer

Caremark LLC
10.2011 - 03.2014

CDL Class A License - undefined

United Truck Driving School of America

Diploma - undefined

Gallatin High School
Wesley Williams