Summary
Overview
Work History
Education
Skills
Timeline
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Whitney Exintadekas

Seymour

Summary

Experienced administrative professional prepared for this role with strong background in office management, scheduling, record keeping and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Hollingsworth Contracting
10.2024 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
  • Facilitated collaboration within team by organizing regular meetings and tracking project progress.

Registration Specialist

North American Partners in Anesthesia
01.2023 - 09.2024
  • Assisted in training new Registration Specialists, sharing best practices and helping them become proficient in their roles.
  • Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
  • Managed high-volume workloads while consistently meeting deadlines for processing registrations and updating records.
  • Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing, and coding questions.
  • Maintained a high level of confidentiality when handling sensitive patient data, adhering to HIPAA regulations.
  • Coordinated with insurance companies to verify coverage and obtain necessary authorizations for treatment.
  • Reduced errors in patient records by implementing a double-check system for data entry tasks.

Legal Representative

Vanderbilt Mortgage
03.2021 - 12.2023
  • Identified potential risks and liabilities in contracts or agreements by meticulously reviewing the details before finalization.
  • Increased client retention rate by proactively addressing concerns and consistently delivering exceptional service throughout the duration of each case.
  • Improved client satisfaction by providing comprehensive legal advice and representation in various cases.
  • Conducted thorough legal research for complex cases, resulting in more informed decision-making and positive outcomes.
  • Assisted senior partners with high-profile cases by conducting extensive research and preparing essential documents for court proceedings.
  • Drafted and reviewed legal documents to ensure accuracy, compliance with regulations, and protection of client interests.

Billing Analyst

Mednax - American Anesthesiology
08.2018 - 03.2021
  • Maintained strict confidentiality with all personal data as per company guidelines.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of the billing process.
  • Evaluated aging reports to identify members to be included in monthly outbound collection calls.
  • Trained new team members on internal billing procedures, fostering a collaborative work environment for continuous improvement.
  • Conducted regular account reconciliations to verify invoice accuracy, resulting in reduced disputes and improved cash flow management.
  • Reviewed full history of past due accounts and contacted client or attorney regarding collection, implementation of payment plan or pursuit of legal remedies on unpaid accounts.

Education

Bachelor of Science - Psychology

King University
Bristol, TN
05-2027

Associate of Arts - English

Pellissippi State Community College
Knoxville, TN
06-2024

Skills

  • Customer service
  • Data entry
  • Computer skills
  • Office administration
  • Microsoft Word
  • Microsoft Excel
  • Documentation and recordkeeping
  • HIPAA compliance
  • Patient registration
  • Medical billing software proficiency

Timeline

Administrative Assistant

Hollingsworth Contracting
10.2024 - Current

Registration Specialist

North American Partners in Anesthesia
01.2023 - 09.2024

Legal Representative

Vanderbilt Mortgage
03.2021 - 12.2023

Billing Analyst

Mednax - American Anesthesiology
08.2018 - 03.2021

Bachelor of Science - Psychology

King University

Associate of Arts - English

Pellissippi State Community College

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Whitney Exintadekas