Summary
Overview
Work History
Education
Skills
Timeline
Generic

Whitney Frazier

Leoma

Summary

Dynamic professional with a proven track record in customer service and team leadership, notably at Hitching Rail Diner. Excelled in roles requiring exceptional time management, decision-making, and adaptability. Demonstrates a strong ability to enhance team performance and customer satisfaction, with a focus on achieving tangible results. Skilled in verbal communication and shift scheduling, committed to fostering a positive work environment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Manager

Hitching Rail Diner
09.2021 - Current
  • Controlled costs to keep business operating within budget and increase profits.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.

Production Worker

Dura Automotive Systems
10.2018 - 08.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.

Housekeeping Aide

Maury Regional Hospital
03.2017 - 07.2017
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
  • Conducted routine inspections of guest rooms and public spaces to ensure adherence to cleanliness standards.

Shift Leader

Kentucky Fried Chicken
04.2013 - 12.2016
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.

Education

High School Diploma -

Lawrence County High School
Lawrenceburg, TN
05.2016

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Documentation and reporting
  • Shift scheduling
  • Positive attitude
  • Multitasking
  • Adaptability and flexibility

Timeline

Manager

Hitching Rail Diner
09.2021 - Current

Production Worker

Dura Automotive Systems
10.2018 - 08.2021

Housekeeping Aide

Maury Regional Hospital
03.2017 - 07.2017

Shift Leader

Kentucky Fried Chicken
04.2013 - 12.2016

High School Diploma -

Lawrence County High School

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Whitney Frazier