Whitney Taylor
Memphis
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
3
3
years of professional experience
Work History
Informational Technology Specialist
United States Army
08.2017 - 03.2020
- Mentored junior team members in best practices for technology use, fostering a culture of continuous learning and improvement.
- Improved customer satisfaction by providing timely and effective technology support.
- Played an instrumental role in streamlining communication channels between different departments through efficient utilization of collaboration tools.
- Provided exceptional customer service by troubleshooting technical issues promptly and accurately resolving problems.
- Created new accounts, reset passwords and configured access to servers and file management software for users.
- Provided on-site technical support after project
implementation and recommended product changes and
upgrades to product managers.
Education
Certified Nursing Assistant - CNA
Career Academy Memphis
Memphis, TN06.2024
Diploma - Medical Office Professional
Concorde Career College
Memphis, TN05.2024
Diploma - Medical Assisting
Concorde Career College
Memphis, TN10.2023
High School Diploma -
Horn Lake High School
Horn Lake, MS05.2017
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Phlebotomy
- Data Entry
- Electronic Health Records
- Specimens collection and processing
- Compassionate caregiver
- First Aid
- Medical office administration
- Trustworthy companion
- Adaptable
- Knowledge of EKG rhythm interpretation
- Medical billing and coding
- Emergency Response Preparedness
- Insurance Claims
- Emergency procedures understanding
Timeline
Informational Technology Specialist
United States Army
08.2017 - 03.2020
Certified Nursing Assistant - CNA
Career Academy Memphis
Diploma - Medical Office Professional
Concorde Career College
Diploma - Medical Assisting
Concorde Career College
High School Diploma -
Horn Lake High School
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