Whtiney Steele

Excel in working with healthcare providers (office managers, nursing staff and physicians) to resolve questions, filing
discrepancies, and clarifications.
Utilize effective administrative, communication, and task management skills to coordinate all phases of patient
insurance verification and eligibility to facilitate efficient and smooth running patient admissions.
Submit CPT codes via payor website for payment estimates.
Obtain authorizations for outpatient diagnostic tests and for medications.

Scheduling of patients

Insurance pre-certifications & Filing
Secretarial support

Records control, and filing efficiency
Obtained and provided authorizations for medications for patients.

Coordinated available resources to facilitate patient care needs and provide complete quality
care to patients. Gained and demonstrated experience in all aspects of medical office administration.
Provided outstanding patient relations by utilizing resourceful ability to use diplomacy when working with customers
in all situations and understand the importance of presenting a positive/professional image.