Will Tallent
Bellevue,TN
Overview
1
1
Certification
17
17
years of professional experience
Work History
Bar Manager
The Pub, Tavern Restaurant Group
Nashville, TN
02.2024 - Current
- Managed daily bar operations, ensuring efficient service and customer satisfaction.
- Trained and mentored bar staff on mixology techniques and customer service standards.
- Developed cocktail menu, incorporating seasonal ingredients to enhance guest experience.
- Implemented inventory control systems to optimize stock levels and reduce waste.
- Analyzed sales trends to adjust drink offerings, maximizing profitability during peak hours.
- Established relationships with local suppliers for quality beverage sourcing and pricing negotiations.
Bartender
The Pub, Tavern Restaurant Group
Nashville, TN
02.2018 - 02.2024
- Crafted and served diverse cocktails, ensuring high-quality standards and customer satisfaction.
- Engaged with customers to build rapport, fostering loyalty and repeat business within the community.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Server
House of Thai
Cookeville, TN
04.2014 - 10.2018
- Coordinated dining room operations to ensure timely food delivery and guest satisfaction.
- Managed cash register operations, ensuring accurate handling of payments and receipts.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Warehouse Worker
Sprintz Furniture
Nashville, TN
02.2010 - 03.2013
- Worked with sales associates in collaboration to complete sales with guests.
- Assisted in loading and unloading shipments, maintaining safety protocols throughout processes.
- Conducted regular inventory checks, ensuring accurate stock levels and organization.
- Collaborated with team members to streamline order fulfillment and reduce processing times
Cashier
Publix
Bellevue, TN
07.2009 - 02.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced registers at end of shifts.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Trained new cashiers on operational procedures and best practices for efficiency.
- Collaborated with team members to optimize store operations during peak hours.
- Resolved customer complaints effectively, fostering a positive shopping environment.
Education
BBA - Business Management
Tennessee Technological University
Cookeville, TN12-2018
Skills
- Inventory control
- Menu updating
- Sales promotion
- Vendor management
- Team leadership
- Staff training
- Customer relations
- Customer service
- Problem-solving
- Verbal and written communication
- Cash handling
Certification
- TABC Certified
- ServSafe Manager Certified
Timeline
Bar Manager
The Pub, Tavern Restaurant Group
02.2024 - Current
Bartender
The Pub, Tavern Restaurant Group
02.2018 - 02.2024
Server
House of Thai
04.2014 - 10.2018
Warehouse Worker
Sprintz Furniture
02.2010 - 03.2013
Cashier
Publix
07.2009 - 02.2012
BBA - Business Management
Tennessee Technological University