William Edwards

• Checked fluids, tires, brakes, and other systems as part of a Multi-point inspection.
• Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
• Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.

• Resolved customer disputes to maintain positive relationships and increase customer base.
• Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
• Instructed proper use of boats and instructed boat safety.

Conveyed professional skills including customer service skills.

• Contributed to team success by completing jobs quickly and accurately.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.