Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Hodges

Rockvale

Summary

Results-oriented leader known for strong staff mentoring and training capabilities. Dedicated to promoting a safe workplace and achieving operational excellence through effective employee relations and performance management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Sonic Drive-In
Murfreesboro, TN
05.2025 - Current
  • Assisted in managing daily operations, ensuring efficient service delivery and customer satisfaction.
  • Supported team training initiatives to enhance staff performance and operational effectiveness.
  • Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
  • Monitored compliance with health and safety regulations, promoting a safe working environment for staff.

Assistant Manager

Sonic Drive-in
Murfreesboro, TN
03.2024 - 05.2025
  • Supervised daily operations to ensure team compliance with quality and service standards.
  • Trained and mentored new staff on efficient service techniques and operational protocols.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Crew Leader

Sonic Drive-In
Murfreesboro, TN
02.2022 - 03.2024
  • Supervised crew members to ensure adherence to operational standards and customer service excellence.
  • Trained new employees on food preparation, safety protocols, and customer interaction procedures.
  • Conducted regular performance evaluations to identify areas for improvement and provide constructive feedback.

Cook

Sonic Drive-in
Murfreesboro, TN
04.2021 - 02.2022
  • Prepared and cooked menu items following standardized recipes and quality standards.
  • Operated kitchen equipment safely and efficiently to ensure timely meal preparation.
  • Maintained cleanliness and organization of food prep areas to comply with health regulations.

Education

No Degree - Marine Biology

Nova Southeastern University
Davie, FL

High School Diploma -

Eagleville High School
Eagleville, TN
05-2022

Skills

  • Staff management
  • Food safety and sanitation
  • Employee relations
  • Staff development
  • Money handling
  • Problem-solving
  • Conflict resolution

Certification

  • ServSafe Certification
  • OSHA 10 Hour Safety Training Certification

Timeline

Assistant General Manager

Sonic Drive-In
05.2025 - Current

Assistant Manager

Sonic Drive-in
03.2024 - 05.2025

Crew Leader

Sonic Drive-In
02.2022 - 03.2024

Cook

Sonic Drive-in
04.2021 - 02.2022

No Degree - Marine Biology

Nova Southeastern University

High School Diploma -

Eagleville High School
William Hodges