Results-oriented leader known for strong staff mentoring and training capabilities. Dedicated to promoting a safe workplace and achieving operational excellence through effective employee relations and performance management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Sonic Drive-In
Murfreesboro, TN
05.2025 - Current
Assisted in managing daily operations, ensuring efficient service delivery and customer satisfaction.
Supported team training initiatives to enhance staff performance and operational effectiveness.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Monitored compliance with health and safety regulations, promoting a safe working environment for staff.
Assistant Manager
Sonic Drive-in
Murfreesboro, TN
03.2024 - 05.2025
Supervised daily operations to ensure team compliance with quality and service standards.
Trained and mentored new staff on efficient service techniques and operational protocols.
Supervised day-to-day operations to meet performance, quality and service expectations.
Crew Leader
Sonic Drive-In
Murfreesboro, TN
02.2022 - 03.2024
Supervised crew members to ensure adherence to operational standards and customer service excellence.
Trained new employees on food preparation, safety protocols, and customer interaction procedures.
Conducted regular performance evaluations to identify areas for improvement and provide constructive feedback.
Cook
Sonic Drive-in
Murfreesboro, TN
04.2021 - 02.2022
Prepared and cooked menu items following standardized recipes and quality standards.
Operated kitchen equipment safely and efficiently to ensure timely meal preparation.
Maintained cleanliness and organization of food prep areas to comply with health regulations.