William Horton
Chattanooga
Summary
Sales associate with proven conflict resolution and time management abilities. Expertise in educating customers and efficiently addressing inquiries. Committed to achieving organizational objectives through collaborative teamwork and customer-centric solutions.
Overview
7
7
years of professional experience
Work History
Electrical Sales Associate
The Home Depot Inc
Chattanooga
10.2025 - Current
- Educated customers on product features and installation techniques, improving their confidence in purchasing decisions.
- Assisted customers in selecting appropriate electrical items for home improvement projects.
- Resolved customer inquiries and complaints related to purchased electrical products efficiently.
- Organized displays of electrical merchandise to maximize sales visibility and attract customer interest.
- Provided expert technical advice on product selection, facilitating informed purchasing for customer projects.
- Kept up-to-date with sales promotions, return policies, and security practices.
Farmer and Wine Sales Associate
Century Farm Winery
Jackson
06.2019 - 08.2025
- Operated vineyard equipment to ensure timely planting and harvesting.
- Harvested crops at the optimum time for maximum yield and quality.
- Processed transactions accurately using point-of-sale systems.
- Organized merchandise displays to improve customer engagement and product access.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Executed day-to-day duties to maintain operational efficiency and support farm activities.
- Followed safety protocols while operating farming equipment.
- Performed general maintenance duties on the farm grounds, such as mowing grass and repairing fences.
Host
Olive Garden Restaurant
Hixson
10.2024 - 05.2025
- Greeted and seated guests in a warm and friendly manner.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
- Managed waitlists and reservations using restaurant software to optimize guest seating experience.
- Coordinated with servers to ensure prompt meal service and enhance guest satisfaction.
- Answered a high volume of incoming calls during peak hours to assist customers.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Trained new hosts on procedures and customer service standards to maintain high service quality.
- Maintained cleanliness and organization of the dining area consistently.
Education
Some College (No Degree) - Business Management
University of Tennessee At Chattanooga
Chattanooga, TN05-2027
Skills
- Sales expertise
- Sales techniques
- Product knowledge
- Customer service
- Technical communication
- Computer skills
- Microsoft office
- Basic Excel spreadsheets
- Time management
- Team collaboration
- Conflict resolution
- Heavy equipment operation
- Power and hand tools
Languages
English
Full Professional
French
Limited
References
References available upon request.
Timeline
Electrical Sales Associate
The Home Depot Inc
10.2025 - Current
Host
Olive Garden Restaurant
10.2024 - 05.2025
Farmer and Wine Sales Associate
Century Farm Winery
06.2019 - 08.2025
Some College (No Degree) - Business Management
University of Tennessee At Chattanooga