Dynamic Property Manager with a proven track record at ARC Investments, excelling in tenant relations and financial budgeting. Skilled in contract negotiation and compliance monitoring, I enhanced operational efficiency and tenant satisfaction, achieving a significant reduction in late payments. Adept at fostering strong relationships, I prioritize clear communication and proactive problem-solving.
Overview
21
21
years of professional experience
Work History
Property Manager
ARC Investments/Gateway Mobile Home Park
01.2018 - 06.2025
Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
Completed final move-out walk-throughs with tenants to identify required repairs.
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Received monthly payments from residents and handled delinquencies all the way to evictions
Paying all vendors on time as well a monthly bills to keep property running smoothly
Handled payroll and employee scheduling as well as any and all issues concerning employees including time off and or behavior issues.
Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Followed up on delinquent tenants and coordinated collection procedures.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Coordinated with legal counsel to resolve tenant disputes.
Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
Enhanced security measures, significantly reducing incidents on property premises.
Implemented energy-saving initiatives, resulting in cost savings and environmental benefits.
Project Manager/Property Manager
First Florida Properties
03.2012 - 12.2017
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Met project deadlines without sacrificing build quality or workplace safety.
Established effective communication among team members for enhanced collaboration and successful project completion.
Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Monitored project performance to identify areas of improvement and make adjustments.
Managed projects from procurement to commission.
Coordinated material procurement and required services for projects within budget requirements.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Negotiated and managed third-party contracts related to project deliverables.
Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
Proved successful working within tight deadlines and a fast-paced environment.
Tracked project and team member performance closely to quickly intervene in mistakes or delays.
Maintained open communication by presenting regular updates on project status to customers.
Handled payroll and scheduling for full time project team members
Bar Owner/Operator
TJs Main Street
03.2004 - 01.2012
Ensured consistent financial performance by closely monitoring revenues, expenses, and budget allocations.
Enhanced staff performance through regular feedback and coaching sessions that fostered a culture of continuous improvement.
Implemented inventory control systems to reduce waste and maintain optimal stock levels for efficient operations.
Organized successful events such as live music performances, trivia nights, or themed parties to drive foot traffic during off-peak hours.
Analyzed sales data to identify trends in consumer preferences, adjusting menu offerings accordingly to maximize profitability.
Developed a diverse drink menu featuring innovative cocktails and high-quality spirits to attract a wider clientele.
Managed cash flows by accurately tracking daily transactions, deposits, invoices payments, and payroll processing.
Established strong relationships with law enforcement agencies to proactively address potential issues related to patron safety or alcohol-related incidents.
Implemented employee training programs focused on product knowledge, sales techniques, and customer service skills to improve overall team performance.
Developed strong rapport with regular patrons through attentive service and personalized engagement that fostered loyalty among customers.
Maintained clean and orderly premises, adhering to strict health and safety regulations for the wellbeing of both customers and staff.
Cultivated strong relationships with suppliers, negotiating favorable pricing and terms for products and services.
Managed staff scheduling, ensuring optimal coverage during peak hours while minimizing labor costs.
Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business and positive word-of-mouth referrals.