William Luther
Christiana,TN
Summary
Dedicated Customer Service professional with 12 year background in service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Ability to perform work safely while managing time and quality of work.
Overview
8
8
years of professional experience
Work History
Service Rep 1
Piedmont Natural Gas
03.2020 - Current
- Respond to customer concerns and needs with friendly and knowledgeable service.
- Remedied issues promptly and effectively.
- Investigate leaks and make repairs where qualified.
- Installation of meters and regulators.
- Troubleshooting issues with gas appliances and making repairs.
- Ensuring safety is our top priority.
- Organized and detail-oriented with strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend and holiday shifts.
Crew Lead
Patriot Irrigation And Lighting
04.2015 - 03.2020
- Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
- Communicated effectively with upper management, team members, and customers to keep everyone informed.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
- Trained employees in time management and proper ways to complete job duties.
- Loaded and unloaded materials onto trucks and trailers
Education
High School Diploma -
White House High School
White House, TN05.2009
Skills
- Diagnosis and Troubleshooting
- Heavy Lifting
- Maintenance and Repair
- Installation and Repair
- Diagnosing Malfunctions
- Verbal and Written Communication
- Hand Tool Knowledge
- Mechanical Aptitude
Timeline
Service Rep 1
Piedmont Natural Gas
03.2020 - Current
Crew Lead
Patriot Irrigation And Lighting
04.2015 - 03.2020
High School Diploma -
White House High School
Similar Profiles
Jason LowryJason Lowry
Service Technician III at Piedmont Natural GasService Technician III at Piedmont Natural Gas
BENJAMIN RUNGEBENJAMIN RUNGE
Fabrication Welder at Piedmont Natural GasFabrication Welder at Piedmont Natural Gas
LaDerricka TinsleyLaDerricka Tinsley
Customer Care Representative at Piedmont Natural Gas CompanyCustomer Care Representative at Piedmont Natural Gas Company