William McMillan
Ooltewah
Summary
Dynamic Facilities Manager with extensive experience at Blood Assurance, excelling in regulatory compliance and emergency response planning. Proven track record in project management and equipment maintenance, ensuring optimal facility operations and safety. Adept at fostering collaboration and enhancing team performance, consistently delivering high-quality results under pressure.
Overview
18
18
years of professional experience
Work History
Sr. Maintenance Manager
CBL & Associates Properties
Chattanooga
09.2024 - Current
- Assisted Operations Director with daily tasks and ensured property conditions were optimal, mitigating liability risks for customers.
- Inspected storm water drains quarterly, replaced filters, and coordinated contractor schedules to ensure timely job completion.
- Responded to tenant HVAC, plumbing, and leak issues, diagnosed problems, and facilitated contractor repairs.
- Responded promptly to any system malfunctions or breakdowns within the specified time frame.
- Provided technical support to personnel during emergency situations or breakdowns.
- Investigated customer complaints regarding malfunctioning equipment or faulty installations.
- Monitored construction site cleanliness and project scope completion to maintain company standards.
Facilities Manager
Blood Assurance
Chattanooga
10.2020 - 01.2024
- Monitored facility operations to ensure adherence to safety regulations and compliance with applicable laws.
- Tracked inventory levels of supplies used in daily operations.
- Planned upgrades or renovations for existing facilities based on customer feedback or changing needs.
- Assisted in budgeting for preventive maintenance costs associated with operational needs.
- Ensured that all facilities are kept clean by scheduling regular cleaning services according to industry standards.
- Implemented security protocols across multiple sites ensuring employee safety.
- Developed emergency response plans in case of natural disasters or other unexpected events.
- Provided support in the planning of special events held at the facility.
- Reviewed bids received from contractors before awarding contracts for large-scale projects.
- Scheduled preventative maintenance visits from outside vendors for specialized services such as elevator and escalator inspection or fire alarm system testing.
- Maintained records of all building systems including HVAC, plumbing, electrical.
- Oversaw building improvements to update facilities and meet tenant requirements.
Project Manager
JDH Company
Chattanooga
08.2018 - 09.2020
- Facilitated precise bid submissions by effectively scoping jobs for estimators.
- Created and implemented processes to ensure successful completion of projects.
- Communicated effectively with stakeholders to ensure project goals are met on time and within budget.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Provided guidance to team members regarding tasks assigned to them.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Developed and maintained project plans, timelines, and budgets.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Managed multiple projects with competing deadlines simultaneously.
- Conducted periodic inspections of job sites for quality and progress.
Superintendent
A&h Construction
Chattanooga
01.2017 - 08.2019
- Led pre-construction meetings with homeowners and subcontractors to align project goals and expectations.
- Conducted site visits to ensure subcontractors maintained productivity and cleanliness on residential remodeling projects.
- Managed project budgets and maintained regular communication with customers to ensure satisfaction and timely completion.
- Resolved conflicts between contractors or between contractor and client efficiently and professionally.
- Adhered strictly to company policies and procedures while overseeing operations at the site.
Field Training Officer
Chattanooga Police Dept
Chattanooga
09.2007 - 12.2016
- Mentored and guided new cadets in real-world policing scenarios, fostering skill development and confidence.
- Coordinated cross-functional operations with federal agencies, prosecutors, and judges to ensure seamless collaboration.
- Engaged directly with the community to enhance public safety and build positive relationships.
Education
High School Diploma -
Ooltewah High School
Chattanooga, TN05-2005
Skills
- Equipment maintenance
- HVAC troubleshooting
- Project management
- Regulatory compliance
- Inventory management
- Emergency response planning
Accomplishments
- National Police Order Purple Heart
Timeline
Sr. Maintenance Manager
CBL & Associates Properties
09.2024 - Current
Facilities Manager
Blood Assurance
10.2020 - 01.2024
Project Manager
JDH Company
08.2018 - 09.2020
Superintendent
A&h Construction
01.2017 - 08.2019
Field Training Officer
Chattanooga Police Dept
09.2007 - 12.2016
High School Diploma -
Ooltewah High School
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