William Stevens
Maryville
Summary
Professional Detail Specialist with solid experience in ensuring high-quality outcomes and efficiency. Strong focus on team collaboration and delivering dependable results. Skilled in meticulous inspection, quality control, and adapting to changing needs. Known for reliability and meticulous attention to detail, ensuring all tasks are completed to standard.
I know how to mange a store and work with others. I have a strong work ethic and know what is expected of me! I try my best at everything I do! I have worked hard from a young age and can outwork pretty much anyone! I am willing to learn everything I can to do better at my job because I thrive to be the best I can!
Overview
11
11
years of professional experience
Work History
Detail Associate
Harper JEEP, RAM, CHRYSLER, DODGE.
05.2023 - Current
- Conducted thorough vehicle detailing to enhance appearance and maintain quality standards.
- Operated specialized cleaning equipment to ensure efficient service delivery.
- Collaborated with team members to streamline detailing processes and improve turnaround times.
- Maintained inventory of detailing supplies, ensuring availability for daily operations.
- Trained new associates on best practices for vehicle care and detailing techniques.
- Provided excellent customer service by addressing client concerns and preferences effectively.
- Implemented quality control checks to uphold high standards of cleanliness and presentation.
- Assisted in developing standard operating procedures for detailing workflows and efficiency improvements.
- Maintained a clean and organized work environment for optimal efficiency and safety.
- Completed thorough inspections of completed work to guarantee top-quality results for customers consistently.
Oil Change Technician
SEYMOUR OIL AND LUBE
03.2022 - 04.2023
- Conducted oil changes and fluid replacements on various vehicle makes and models.
- Inspected vehicles for potential issues, ensuring high-quality service standards.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Maintained cleanliness and organization of work area and tools for optimal safety.
- Provided exceptional customer service, addressing inquiries and concerns effectively.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
Manager
Burger King
08.2020 - 04.2023
- Led team in daily operations to ensure adherence to quality and service standards.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Developed training programs for new staff, enhancing onboarding experience and performance.
- Implemented customer feedback systems to improve service delivery and satisfaction levels.
- Coordinated staff scheduling to optimize labor costs while maintaining adequate coverage during peak hours.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Landscape Worker
BEAUTIFUL BLOUNT LAWNS
04.2020 - 08.2020
- Operated and maintained landscaping equipment, ensuring optimal performance and safety standards.
- Executed planting, pruning, and mulching tasks to enhance aesthetic appeal of residential properties.
- Collaborated with team members to implement landscape designs, improving project efficiency and timelines.
- Trained new staff on safety protocols and best practices for landscape maintenance techniques.
- Developed strategies for efficient waste management during landscaping operations, reducing environmental impact.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
Sandwich Artist
Subway
02.2020 - 04.2020
- Prepared high-quality sandwiches following customer specifications and food safety guidelines.
- Trained new employees on operational procedures and customer service standards.
- Managed inventory levels efficiently, ensuring timely restocking of ingredients and supplies.
- Maintained cleanliness of workstations and dining areas to enhance customer experience.
- Collaborated with team members to improve workflow and reduce service time during peak hours.
- Greeted guests, promoted specials, and took orders.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Plumbing Apprentice
BK Plumbing
01.2019 - 02.2020
- Prepared job sites by gathering necessary tools and materials, streamlining workflow for efficiency.
- Monitored inventory levels of plumbing supplies, contributing to effective resource management practices.
- Documented service reports detailing repairs performed, improving communication with clients and team members.
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
Plumbing Apprentice
FIX IT 4 LESS
01.2011 - 08.2017
- Enhanced customer satisfaction through timely completion of projects and effective communication skills.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
- Safely handled tools and equipment in large-scale projects.
- Assisted master plumbers with complex projects, resulting in successful completion within deadlines.
- Organized and moved materials from truck to job site to support project requirements.
Education
High School Diploma -
MARYVILLE HIGHCHOOL
Maryville, TN05-2021
Skills
- Workplace safety
- Team coordination
- Visual inspection
- Sales support
- Customer service
- Problem-solving
- Supply inventory tracking
- Time management
- Attention to detail
- Clear communication
- Team collaboration
- Multitasking and organization
- Relationship building
- Hand tools
- Task prioritization
- Safety inspections
- Hospitality and accommodation
- Managing others as well as training
- know how to work effectively and efficiantly
Accomplishments
I went from being a lube tech at Seymour oil. To being a porter at Harper. I have also been a detail associate at Harper. Also at Harper they moved me up to a detail under boss. I thrive to be the best version of my self everyday and work as hard as I physically can.
Timeline
Detail Associate
Harper JEEP, RAM, CHRYSLER, DODGE.
05.2023 - Current
Oil Change Technician
SEYMOUR OIL AND LUBE
03.2022 - 04.2023
Manager
Burger King
08.2020 - 04.2023
Landscape Worker
BEAUTIFUL BLOUNT LAWNS
04.2020 - 08.2020
Sandwich Artist
Subway
02.2020 - 04.2020
Plumbing Apprentice
BK Plumbing
01.2019 - 02.2020
Plumbing Apprentice
FIX IT 4 LESS
01.2011 - 08.2017
High School Diploma -
MARYVILLE HIGHCHOOL