Summary
Overview
Work History
Education
Skills
Certification
Interests
Trainings
Timeline
Generic

WINIFRED OTARU

ANTIOCH

Summary

Diligent Direct Support Professional Care Giver with background in providing compassionate care to individuals with diverse needs. Expertise in creating safe and nurturing environments while assisting with daily activities and personal care. Demonstrated ability to communicate effectively and manage challenging behaviors. Committed to continuous improvement and excellence in service delivery. Experienced with delivering compassionate support and assistance to individuals with varying needs. Utilizes effective communication and empathy to create safe and nurturing environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Independent Contractor Caregiver

BenchMark Care Llc
03.2025 - Current
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Recorded status and duties completed in logbooks for management.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Completed regular check-ins and progress report for each client.

Direct Support Professional Caregiver

Beyond Care
12.2022 - 05.2025
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Promoted healthy lifestyles for clients by assisting with meal planning, grocery shopping, and preparing nutritious meals.
  • Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients in achieving personal goals through tailored support in areas such as mobility training, communication skills development, and community integration activities.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.

Direct Support Professional Caregiver

Virtue Community Care
01.2022 - 04.2025
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
  • Ensured a safe and comfortable living environment for clients through regular housekeeping tasks and proactive maintenance reporting.
  • Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.
  • Completed regular check-ins and progress report for each client.

Program Coordinator

Milestone Care
01.2023 - 03.2025
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
  • Created comprehensive reports on program progress, presenting findings to stakeholders and adjusting strategies as needed.
  • Implemented evaluation tools to measure program effectiveness, utilizing data-driven insights for continuous improvement.
  • Championed program improvement initiatives based on stakeholder feedback, demonstrating adaptability and a commitment to excellence.
  • Facilitated programming by coordinating resources and deliverables between departments.
  • Monitored programming trends to keep content relevant and up-to-date.

Education

Bachelors in Law - Law

Ambrose Alli University
Edo State, Nigeria
10-2025

Post Graduate Degree - Law

Nigeria Law School
Abuja, Nigeria
05-2007

Skills

  • Program management
  • Office administration
  • Proactive mindset
  • Report generation
  • Training coordination
  • Persuasive communication style
  • Active listening
  • Dependability and cooperation
  • Effective leader
  • Team building
  • Issue resolution
  • Client relationship building
  • Safety compliance

Certification

  • CPR/First Aid Certified
  • Medication Administration

Interests

  • Dancing
  • Gym Workouts
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Reading
  • I enjoy helping others and giving back to the community

Trainings

  • Effective Communication
  • Children with Disabilities, Development and Inclusion
  • Implementation of Trauma-Informed Care Systems
  • Building Relationships and Community for People with IDD
  • Choice Making for People with IDD
  • An Overview of Different Types of Disabilities
  • Supporting Individuals with Disabilities During Emergencies
  • Person Centered Planning for Individuals with Disabilities
  • Supporting Quality Life for Individuals with IDD

Timeline

Independent Contractor Caregiver

BenchMark Care Llc
03.2025 - Current

Program Coordinator

Milestone Care
01.2023 - 03.2025

Direct Support Professional Caregiver

Beyond Care
12.2022 - 05.2025

Direct Support Professional Caregiver

Virtue Community Care
01.2022 - 04.2025

Bachelors in Law - Law

Ambrose Alli University

Post Graduate Degree - Law

Nigeria Law School

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