Robert Hartman
Nashville,TN
Overview
8
8
years of professional experience
Work History
Administrative Manager (Interim)
Vanderbilt University Medical Center
07.2023 - Current
- Supervise Front Desk Staff and Diagnostic Scheduling Team for three locations with an average weekly volume of 2,500 appointments.
- Collaborate with Nurse Managers to establish clinic support workflows, monitor daily productivity of staff, and assign additional expectations of front desk staff to improve overall performance of personnel.
- Improved clinic efficiency by implementing Information Desk, Virtual Front Desk, and Central Front Desk workflows. VHVI was recently recognized in VUMC News for our success.
- Oversee non-clinical supply ordering, equipment, and facilities maintenance for all locations.
- Perform Security Manager duties for VHVI: Epic, SAMS, and Sectra access for all personnel.
Business Process Manager
Vanderbilt University Medical Center
11.2022 - 06.2023
- Presented monthly non-salary expense reviews for all departments and compiled relevant data to perform future year budget projections.
- Provided education for other managers on labor productivity, Kronos timekeeping, workday implementation, and recruitment.
- Assisted the Director of Advanced Practice with credentialing, onboarding, and support processes for 80+ providers.
- Maintained Manpower and Security Access for all VHVI Departments.
- Data collection as needed for the Medical Director, AOO, and ANO.
Program Specialist - CME
Duke University Health System
08.2021 - 07.2022
- Oversee the ACCME Accreditation and development of Continuing Medical Education (Conferences, Grand Rounds, Journal Clubs, etc.) for Duke University Health System
- Collaborate with Physicians, Pharmacists, Advanced Practice Providers, Nurses, and Allied Health Professionals regularly
- Oversee Joint Provider Partnerships with Duke Affiliates, negotiate contracts and pricing, and manage invoicing for the department
- Lead improvement initiatives with Clinical Education and Professional Development, Duke IT, and the Ethos Development Team to improve the user experience of the Learning Management System (Ethos CE)
- Developed an automated digital Financial Disclosure process via SmartSheet that is now used health system wide
Administrative Clerk - Clinical Education
Duke University Health System
03.2021 - 08.2021
- Attend weekly meetings with the Associate Chief Nursing Officer and Administrative Directors to discuss ongoing projects and areas for department improvement.
- Assist with various department events: Physician Orientation, Nurse Orientation, Life Support Training, Flu Vaccine Clinics, and Nurse Appreciation Week.
- Worked with Nurse Educators to create an updated database of Clinical Competencies for Licensed and Non-Licensed staff. Helped audit the LMS Database of 18,000 courses for clinical relevancy.
Recruiter
Ajilon
08.2019 - 10.2020
- Partner with C-Suite and Hiring Managers to understand hiring needs. Negotiate client contracts, client billing, and candidate pay.
- Interview and place entry-level to senior-level professionals in Non-Clinical Healthcare, Human Resources, Supply Chain, and Office Administration.
- Maintain applicant tracking system and employee information.
Assistant Store Manager
Draper James
04.2018 - 08.2019
- Report business performance in weekly staff meetings, and compile weekly reports for the corporate office
- Manage employee scheduling, timesheets, on-boarding, training, and performance reviews
- Implemented a new POS and payroll processing system
Assistant Store Manager
J.Crew
09.2015 - 03.2018
- Oversee new hire on-boarding, scheduling, timesheets, performance evaluations, and training & development
- Compiled weekly product feedback reports for the corporate merchandise team. Analyzed product movement to determine allocation strategy
- Had the lowest inventory loss in the market, and became one of the top 10 performing stores nationwide
Education
MBA - Healthcare Management
Western Governors University
Salt Lake City, UT03.2023
Bachelor of Science - English
Austin Peay State University
Clarksville, TN08.2014
Skills
- Epic EMR
- MyWorkday ERP
- NetSuite ERP
- SAP HCM
- Kronos HCM
- Ethos CE LMS
- Smartsheet
Timeline
Administrative Manager (Interim)
Vanderbilt University Medical Center
07.2023 - Current
Business Process Manager
Vanderbilt University Medical Center
11.2022 - 06.2023
Program Specialist - CME
Duke University Health System
08.2021 - 07.2022
Administrative Clerk - Clinical Education
Duke University Health System
03.2021 - 08.2021
Recruiter
Ajilon
08.2019 - 10.2020
Assistant Store Manager
Draper James
04.2018 - 08.2019
Assistant Store Manager
J.Crew
09.2015 - 03.2018
MBA - Healthcare Management
Western Governors University
Bachelor of Science - English
Austin Peay State University
Similar Profiles
MARIANNE ‘EMMY' CORRYMARIANNE ‘EMMY' CORRY
EXECUTIVE ASSISTANT to the EXECUTIVE MEDICAL DIRECTOR, ASSOCIATE NURSING OFFICER and ASSOCIATE OPERATING OFFICER at VANDERBILT UNIVERSITY MEDICAL CENTER VANDERBILT HEART and VASCULAR INSTITUTE (VHVI)EXECUTIVE ASSISTANT to the EXECUTIVE MEDICAL DIRECTOR, ASSOCIATE NURSING OFFICER and ASSOCIATE OPERATING OFFICER at VANDERBILT UNIVERSITY MEDICAL CENTER VANDERBILT HEART and VASCULAR INSTITUTE (VHVI)
TONISSA R. HILLTONISSA R. HILL
Program Manager at Vanderbilt University Medical Center, Vanderbilt Home Care ServicesProgram Manager at Vanderbilt University Medical Center, Vanderbilt Home Care Services
Taylor SmithTaylor Smith
Registered Nurse, Pediatric Cardiac ICU at Vanderbilt University Medical CenterRegistered Nurse, Pediatric Cardiac ICU at Vanderbilt University Medical Center
Austyn FryeAustyn Frye
Registered Nurse, Labor and Delivery at Vanderbilt University Medical CenterRegistered Nurse, Labor and Delivery at Vanderbilt University Medical Center
Kyle HutchersonKyle Hutcherson
Sales Consultant at Gravity DiagnosticsSales Consultant at Gravity Diagnostics