Woodrow Correll
Nashville
Summary
Dynamic sales and customer success professional with a proven track record at Intuit and Cisco Systems, excelling in customer relationship building and solution selling. Adept at driving retention and satisfaction, consistently achieving over 100% of quotas. Strong interpersonal communication skills complement expertise in technology solutions, fostering long-term client partnerships.
Overview
8
8
years of professional experience
Work History
Sales Representative
Intuit - QuickBooks (via Concentrix)
08.2024 - Current
- Drive outbound and inbound sales efforts with a focus on engagi g small business customers, averaging 30+ calls and 3+ hours of talk time per day
- Sell and upsell Intuit's suite of accounting and business software to new and existing customers based on their specific needs
- Cultivate long-term client relationships by offering tailored technology solutions that improve financial organization and business efficiency
- Consistently exceed KPIs for customer acquisition, upselling, and customer satisfaction
Senior Customer Success Manager
Cisco Systems, Inc. (via Concentrix)
04.2019 - 08.2024
- Drove customer retention and adoption by working with engineers and account teams to resolve technical barriers and support lifecycle success.
- Delivered product training and guidance on Cisco technology platforms, collaborating closely with small-to-mid-size business clients.
- Played a key role in securing success stories and detailed resolutions that prompted client satisfaction and renewal.
- Averaged 103% quota attainment through strategic planning, solution selling, and consistent customer engagement.
Assistant Store Manager
Aldo Group
01.2018 - 04.2019
- Led sales initiatives and team development in fast-paced retail environment, consistently meeting or surpassing sales goals.
- Managed schedules, inventory, and customer service operations to ensure smooth store performance.
Education
Bachelor of Science - Business Management
Bethel University
McKenzie, TN12-2018
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Timeline
Sales Representative
Intuit - QuickBooks (via Concentrix)
08.2024 - Current
Senior Customer Success Manager
Cisco Systems, Inc. (via Concentrix)
04.2019 - 08.2024
Assistant Store Manager
Aldo Group
01.2018 - 04.2019
Bachelor of Science - Business Management
Bethel University
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